Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No Service on Ipad 2 GSM 3G after IOS 8 Upgrade?

Upgraded to IOS 8 on IPAD 2 3G, Cellular Data on but relfects "No Service". AT&T said it's Apple's problem....Have not found a solution or a fix... Is Apple going to release another update?

iPad 2, iOS 8

Posted on Sep 25, 2014 7:56 AM

Reply
Question marked as Best reply

Posted on Sep 25, 2014 8:20 AM

I have the same question. I upgraded to IOS 8 last night and I have an iPad 2 3G (no gsm) with ATT and now it says "No Service" in the upper left hand corner and when I check the general settings > about, it says "Network Not Available" and "Cellular Data Number Unknown."

188 replies

Oct 16, 2014 2:05 PM in response to jmca810

iOS 8 has messed up my iPad 2, I now do not have cellular service after the upgrade and when I power it down, it no longer will power up when I push the power button, I have to perform a hard reset to get it to start up after that cellular service is available, but disapears after it goes to sleep and I wake it up, I have even restored it and set it up as a completely new iPad, nothing has been restored from any backup and all apps were redownloaded as new.


Apple needs to put iOS 7 back up and let us go back, they didnt fully examine how iOS 8 work affect older models.

Oct 17, 2014 5:51 PM in response to captscottso

Another issue I am having and I wonder if anyone else is having it also is that I am unable to turn my iPad 2 back on with the power button after shutting it dow, I have to perform a hard reset to get it to turn back on, and another thing that just happened this afternoon was this, my iPad was asleep and I received a message notification on the screen, I pressed my home button to wake it up and the screen immediately went black and it would not turn back on, so I attempted a hard reset and when the Apple logo appeared, it started flashing on and off and just blinking and it wouldnt finish booting up, just a blinking apple logo like there is a hardware failure, nothing would work, I was afraid 8.02 damaged my iPad so I performed a DFU RESET and restored my ipad again. Luckily it has come back and again I set it up as a new ipad, has anyone else experienced this? I'm hoping 8.1 fixes this.

Oct 18, 2014 7:27 AM in response to hawthornejm

Have a fix for the 3G issue with iPad 2 after the 8.* update (and probably any other device since it is a fix based on logic and not Voodoo)…. SOLUTION!

1. Have to have a back-up on iTunes.

2. Disconnect iPad from computer. On iPad erase all content and settings: Settings>General>Reset>erase all content and settings

3. Reconnect to computer when iPad restarts

4. Restore from good back-up

5. Voila - Problem fixed!!



I had literally tried everything else to no avail. At one point I think I danced naked around a fire. Many thanks to Erik - one of the Chief Troubleshooters at Apple. He was stumped too and since I had tried everything else he had me try this. He said sometimes old settings can get sort of "hung up". Whatever the case it is fixed and I am going to move on with my life. I hope this helps all of you! And he was sharing the info with those that need to make a patch.

Oct 18, 2014 5:02 PM in response to pr sioux falls

The ONLY thing that will fix the problem with iPad 2 no service issue (att only) is to take your iPad Into an att store and ask them to change your sim card, the fault lies with att and they cannot charge you, I have had to do this twice... The latest time was right after the current update. If you don't change the sim you will be reseting your iPad constantly.

Oct 18, 2014 7:05 PM in response to ferrijl

The problem has nothing to do with the SIM card so don't waste your time with that. In fact there are no fixes that will work permanently. It is a software issue that Apple needs to resolve. I don't know what the problem is but I know that all solutions being touted as "the fix" are temporary, so pick your poison and do it over and over until Apple resolves it.

No Service on Ipad 2 GSM 3G after IOS 8 Upgrade?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.