Windows 7 on MacBook Pro Retina late 2013. Showing popup window as "Windows detected a hard disk problem"

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Windows 7 on MacBook Pro Retina late 2013. Showing popup window as "Windows detected a hard disk problem"

I have installed Windows 7 64 bit version in my MacBook Pro Retina(13") late 2013 model . It was working fine from last 8 months but recently popup window showing as "Windows detected a hard disk problem" once login. Please check the following image.

I have contacted Apple Support team. They have tested the hard disk while booting from Mac OS and all the reports showing as hard disk is fine. Then I thought might be it was some virus and removed the Bootcamp partition and re-installed Windows 7 Operating System. But once updated Windows 7 with latest updates. This message showing again.

Would you please help me out to fix this issue. Anybody faced similar issue? 😟

MacBook Pro with Retina display, OS X Mavericks (10.9.5)

Posted on Sep 25, 2014 1:03 PM

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Answer 1

_flop_

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Oct 1, 2014 4:16 AM in response to Chennu

I've the same issue with :

- 1 macbook pro retina 15" mid 2013

- 2 macbook air

Maybe a recent update of Windows 7 changes something.

It's a big issue and I don't found any solution 😟

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Answer 2

_flop_

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Oct 1, 2014 5:05 AM in response to _flop_

When I run "HD tune", I can see that SMART report an error on the attribut 173 (AD).

I found some informations here about this attribut : https://kb.acronis.com/content/9168

I'm not an expert but Windows may be poorly interpreted this attribute.

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Answer 3

Loner T

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Oct 1, 2014 2:19 PM in response to _flop_

You should have an SSD (PCIe flash) in your rMBP and MBAs. The challenge is because they are no longer SATA drives and Windows thinks it is using a SATA drive.

@Chennu... cannot see the image. 😟

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Answer 4

_flop_

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Oct 1, 2014 2:52 PM in response to Loner T

No I think that all drive are really on failure 😟

I've boot with an ubuntu livecd and smartmontools see also the failure.

ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE

1 Raw_Read_Error_Rate 0x001a 200 200 000 Old_age Always - 0

5 Reallocated_Sector_Ct 0x0033 100 100 000 Pre-fail Always - 0

9 Power_On_Hours 0x0032 099 099 000 Old_age Always - 1872

12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 762

169 Unknown_Attribute 0x0013 253 253 010 Pre-fail Always - 4003597393408

173 Unknown_Attribute 0x0036 100 100 100 Old_age Always FAILING_NOW 12124890467160

174 Unknown_Attribute 0x0022 099 099 000 Old_age Always - 7469954

175 Program_Fail_Count_Chip 0x0022 099 099 000 Old_age Always - 4989854

192 Power-Off_Retract_Count 0x0012 099 099 000 Old_age Always - 31

194 Temperature_Celsius 0x0022 064 064 000 Old_age Always - 36 (Min/Max 11/75)

197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0

199 UDMA_CRC_Error_Count 0x001a 200 199 000 Old_age Always - 0

240 Unknown_SSD_Attribute 0x0022 100 100 000 Old_age Always - 0

When I use the Mac disk tools from the startup menu, it see also the problem.

Now the big question is : Why I've this type of issue with 2 MBA and 1 Macbook pro 15".

Their configurations are the same : windows 7 with truecrypt.

Maybe Windows drastically reduces the lifetime of the Apple SSD drive.

The 3 Mac are used for less than 6 month !!!!

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Answer 5

Loner T

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Oct 1, 2014 3:09 PM in response to _flop_

It is TrueCrypt that is "wearing" cells in a PCIe Flash drive.

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Answer 6

Loner T

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Oct 1, 2014 4:51 PM in response to Loner T

Please see this - http://truecrypt.sourceforge.net.

Have you considered migration to Windows Native encryption (Bitlocker)?

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Answer 7

_flop_

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Oct 2, 2014 3:38 AM in response to Loner T

Yes I'll do that.

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Answer 8

Shalooom

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Oct 10, 2015 11:10 AM in response to Chennu

😠 It is really annoying i have bought a MPB Pro Retina 15" late 2013, in Chile, and 2 friends who have the same issue, we all buy this computer on december and january of 2013-2014, all are Late 2013 version, so we think this is a fabrication issue, one of my friends calls to "apple care" and repair his PC free of cost, i tried to do the same and they answer me that apple rarely make exceptions, so i'm really upset because is not right that i have to pay more than 2000 dollars to repair it, there is no other option of repairing, I'm trying to communicate with them everyday so if anyone else has this same problem we can make it tipically and then apple would offer an extension, i really hope that everyone who have the same problem give a reply about it HERE !!!

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Answer 9

Shalooom

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Oct 10, 2015 11:12 AM in response to Chennu

In my case I never use Windows in my MBP

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Answer 10

Loner T

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Oct 10, 2015 11:18 AM in response to Shalooom

Shalooom wrote:

In my case I never use Windows in my MBP

There can be many issues with your disk. Can you run Apple Hardware Test - OS X El Capitan: Use Apple Diagnostics or Apple Hardware Test ?

Do you have AppleCare on the Mac?

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Answer 11

Shalooom

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Oct 10, 2015 12:02 PM in response to Loner T

I took my MBP to an apple service here in chile, and they give me the same answer as the image, i have to replace the SSD, and they told me i have this problem long time ago but i discovered it when i tried to install El Capitan. I don´t know what is AppleCare so I guess i don't have it.

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Answer 12

Loner T

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Oct 10, 2015 12:11 PM in response to Shalooom

Backup your current OS X using Time Machine. Erase the internal drive, and restore from TM backup and then test.

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Answer 13

Shalooom

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Oct 10, 2015 12:51 PM in response to Loner T

I don't have any OSX install at this time because of the El Capitan installation, i want a clean install so I have a backup of my info but i can´t get any further in this MBP from the install page where it's give me the image i post earlier, what do you think i have to do?

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