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Hi out there!
I just got my iphone 6 about an hour ago, and i backed up my iphone 5s which is running iOS 8.0.0 and when i try to install the iphone 6 and i pick the option to do it from a icloud backup it doesn't work?
I get to the point where i pick the latest backup, it starts then says something went wrong and it failed and that i should fix the uknown problem? any help??
Thanks in advance!
- Kc
iPhone 6, iOS 8
Hey Kcsingh,
Thanks for the question. After reviewing your post, it sounds like there is trouble restoring from an iCloud backup. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you need help restoring an iCloud backup
Thanks for using Apple Support Communities.
Have a nice day,
Mario
installing iphone 6 from icloud backup
