Why does iOS 8.0.2 not resolve the issue of WiFi connectivity with iOS 8 and the new iPhone 6?

My iPhone 6 is still randomly disconnecting from my home WiFi, even after the latest OS update. My spouse also has an iPhone 6 and has experienced no issues with WiFi connectivity. When I spoke with Apple earlier in the week, I was told that they were aware of this issue with iOS 8 and would be working on a solution that should be released in 24 hours. I have a $700+ phone that doesn't stay connected to WiFi. Ridiculous. Apple really needs to get it together. This is the worst OS release yet.

iPhone 6, iOS 8, WiFi

Posted on Sep 26, 2014 4:55 AM

Reply
550 replies

Sep 29, 2014 1:57 PM in response to n0pityforyou

Camera Roll is no more, your pictures are now in collections/moments. iCloud should still work. May need to log out and back in or something simple. There most likely is some lag but typically will dissipate after a while on a 5. The 4s is just going to have some lag no matter what. And you are in the wrong thread for this complaint. This thread is pertaining to WIFI issues

Sep 29, 2014 1:56 PM in response to n0pityforyou

I talked to Apple support today on chat. I still have my ticket number and need to call them tomorrow to continue troubleshooting my wifi issues. These guys at Apple have no idea about this. They believe everything is in perfect order. Thay said this is just my issue and nobody else's. The support guy said that his iphone has even better wifi connection after 8.02. I see they won't fix that any soon. So i decided it is smarter to switch if they don't provide any fix soon.

Sep 29, 2014 2:07 PM in response to Jeep4Life

Same issue. I have an iPhone 6 with 8.0.2. Upgraded from 8.0 (I did not install 8.0.1), and have had nothing but wifi and data issues ever since. It works for a little while if I do a hard reboot, and then nothing. Will not load safari pages or apps that rely on connectivity (i.e., Facebook). My phone worked fine on 8.0. Highly disappointed. 8.0.2 is BROKEN! I may have to get on the Android boat as well. Such a frustrating shame Apple can't get this right.

Sep 29, 2014 2:09 PM in response to sbailey4

Trust me sbailey4 I have also filled in the feedback forms. I had a call scheduled from Apple today to talk me through the "fix" I had to reset network settings on my phone and reboot my router. 2 hours later it was dropping again, the nice lady said if you need to call back for the same issue we will talk you through connecting your phone to a computer and doing a full phone reset.


I have been an Apple fan from the early days, the time it takes Apple to fix this very annoying bug will make or break if I stay with them. 😐

Sep 29, 2014 3:58 PM in response to Jeep4Life

Anyone who is convinced that the issue is with 8.0.2 and 8.0 worked should go back to 8.0 before Apple stops signing it. Also certainly there is a return window for those with iP6 that feel that its the device. It seems here that some who were on iOS 8 were not having any issues so perhaps going back to that until Apple can get a real solution would be the best solution for the moment. Also have read other places that this seems more prevalent on 5gz band and not so much on the 2.4ghz band so maybe using the 2.4gz on your routers will help as well. Again until Apple actually fixes it. Just trying to offer some temporary help here because ultimately this is most likely going to require an iOS update to resolve it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does iOS 8.0.2 not resolve the issue of WiFi connectivity with iOS 8 and the new iPhone 6?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.