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Why does iOS 8.0.2 not resolve the issue of WiFi connectivity with iOS 8 and the new iPhone 6?

My iPhone 6 is still randomly disconnecting from my home WiFi, even after the latest OS update. My spouse also has an iPhone 6 and has experienced no issues with WiFi connectivity. When I spoke with Apple earlier in the week, I was told that they were aware of this issue with iOS 8 and would be working on a solution that should be released in 24 hours. I have a $700+ phone that doesn't stay connected to WiFi. Ridiculous. Apple really needs to get it together. This is the worst OS release yet.

iPhone 6, iOS 8, WiFi

Posted on Sep 26, 2014 4:55 AM

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Posted on Sep 26, 2014 5:10 AM

me too, same problem with my iphone 5c

550 replies

Sep 27, 2014 1:35 PM in response to Jeep4Life

UPDATE:


i went out and bought a Netgear Nighthawk router ($200) just to SEE if that was the issue. phone/wifi works perfectly now, full bars and fast connect, no dropping at all. You probably don't need the Nighthawk specifically as long as your router is running AC/ 2/5 gigz? All of the other routers I had been using were a few years old. I guess the iphone 6 doesn't play well with them.

Sep 27, 2014 1:37 PM in response to Jeep4Life

iPhone 5S user having the same issue. Wifi worked flawlessly on 7.1.2 but on 8.0 and 8.0.2 it is very hit and miss. I've read hundreds of articles, tried so many fixes but nothing permanently resolves it. Sometimes the wifi will load fast, other times I just get the circle and timeout messages. When I switch to 4G/LTE everything is lightning fast.


Really disappointed with Apple - I have been using their phones since the original iPhone in 2007 and have always had a lot of affection for them - but IOS8 is the worst release I've ever witnessed with them - wifi is fundamental to the usage of the iPhone - the odd bug I can live with (see iTunes Match) but the wifi issue is CRIPPLING.


Apple - sort it out QUICKLY before I do what I thought I NEVER would by switching to Android.

Sep 27, 2014 3:34 PM in response to Billabong12789

I would like to let everyone know I enabled WMM (Wi-Fi multimedia) setting on my 5Ghz network (Netgear Night Hawk R7000), this setting was under the QoS settings and now the WIFI seems to be working perfect i'm back to getting 60.11Mbps Down and 11.95up, the signal has been consistent for sometime now! This is on my Iphone 6Plus. I hope this helps!

Sep 27, 2014 5:06 PM in response to Jeep4Life

Over the last 2 days, I have been able to make the network lose the DNS EVERY TIME I plug the phone in to recharge it. This has happened using the iPhone charger as well as docking it on my iHome.


This occurs whether or not I have wifi turn on for the iPhone.


On the plus side, I found a work around. If I put the iPhone in Airplane mode and then connect it to the power, the network doesn't crash. I can then take it out of airplane mode.


iPhone 5S

Netgear WNDR3700v3.

Sep 27, 2014 5:33 PM in response to Billabong12789

yeah it was the r7000 with out of the box setup. I'm connected to the 5ghz stop (I'm gonna test your settings and report back )


since my post I've had a few issues but nothing like before


--I have constant full signal with the new router (did not have this before on new iPhone 6 with old belkin router (non ac)... meanwhile old 4s and 5 would get full bars on that old router )


-speeds are fine when connected to the nighthawk


- Ive had a few instances where it would drop to 3g randomly , but not anywhere like it did before


-it goes back to wifi quickly though yet sort of randomly on how/why


when I was at staples buying the router I tested connecting to their hotspot ... With the iphone 5 it picked up all of the staples networks in about 25 seconds . The iphone 6 just spun for about 45 seconds and stopped... 10 seconds later all the staples networks popped up. Things are working better for me now but I need more testing and will still probably bring it to Apple for diagnostics. Really trying to narrow this down to a hardware/software/router issue. It's hard for me to believe that apple shipped this phone/software having so many issues talking to certain common routers ... it's also hard to believe they would have shipped a number of bad units ... And if it was ios 8 software then why isn't it effecting everyone

Sep 27, 2014 6:35 PM in response to tigerbones

I just wanted to let you know that prior to enabling that feature I was having problems with the R7000, the WiFi was acting slow, it would die out.. speed tests would show errors, I basically had no WiFi at all. So i had went back to my old Belkin N900 Router until I was able to try the enabled WMM fix for myself. Its been several hours and the WiFi is still working strong. I do believe this IOS 8 software related, I had this Nighthawk for several months and never had an ISSUE until i bought the IPhone 6+.

Sep 27, 2014 10:26 PM in response to Jeep4Life

update 2:


Things are looking less and less good as the router being a solution. I've tried 4 different routers at this point. If i reset network settings and stay in the same wifi area with the Nighthawk, things are fine. Once you walk out of range and come back, the phone has trouble picking up/ remembering the networks. It will eventually but can take minutes... Even when it does see them sometimes it will say "unable to join' when you click Join. something is not right there.


I had suspected something to do with icloud keychain and disabled it but that doesn't appear to have any effect.


Even though I've re-did the firmware.. I'm going to erase all data and see if something is being messed up from my ios7 restore.

Sep 27, 2014 11:09 PM in response to Jeep4Life

It has to be iOS 8.0 and 8.0.2.

Both gave me WIFI that worked ok, then would get stuck. Forget about having Chrome and Mercury Browsers open at the same time.

This happened on 5ghz and 2.4ghz.

A Soft reboot, reset Network settings, rebooting router, forgetting Network and resetting Network all only gave temporary relief only to get intermittent again.


The only thing that fixed it permanently was to downgrade back to 7.1.2 on Fri morning while it was still being signed. Glad I squeezed that one in.

Sep 27, 2014 11:23 PM in response to Jeep4Life

Update 3: Possible solution


I noticed that under my icloud backups it showed both a backup of my old 4s (that i restored from to my new 6) and it showed a backup of my new 6. Both backups were around the same size. I deleted both. (i saved a local one in itunes just in case). This turned off 'backups' under the icloud menu.


After doing this, I forced my phone to 3g by turning off my router. Turned the router back on and the networks showed up in a few seconds. I even renamed my networks from my router so the phone would have to rediscover them... it did, in seconds. I walked down the street to force my phone to 3g and came back... it joined my network right away when I got back in distance.


So then i hooked up my old router. Within 2 seconds my phone saw it and remembered the name and password.


None of these things would work before I deleted those backups. The phone would just spin and not find any networks or take 3-4 minutes and maybe randomly find them.


The wifi signal is still kind of weak with the old router if I'm a few rooms away. The new nighthawk ac/5gz router is far superior/is full strength rooms away. (but this was never really my issue)


This is the first thing that has solved the problem of the phone being lazy/slow to pick up/remember networks.


Anyone that has had this problem... check your icloud backups and let us know if you had 2 and if there is any change by deleting them. Tomorrow I'm going to turn icloud backups back on to see if things maintain.

Why does iOS 8.0.2 not resolve the issue of WiFi connectivity with iOS 8 and the new iPhone 6?

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