ios 8 Push Email Delays

*** FOR GOOGLE APPS USERS ONLY ***

I got my iPhone 6 Plus December 2014. I connected my google apps account through the exchange option on the iPhone’s native email app as instructed by both apple and google. Everything synced fine and my email pushed perfectly. A few days ago my email stopped pushing. I tried all of the suggestions from turning off notifications and turning it back on, deleting the account and adding it again both before and after I reset the network settings. Nothing worked. The only way I could get email was to open the email app. When I did, it would fetch the email.

Yesterday I called google apps support and below is their summary email to me of our discussion:

“The investigation I did about your issue showed that iOS 8 Exchange Email no longer Pushes. iOS 8 is not supported by the Google Apps Team. Changing to fetch seems like the best option. I'm pretty sure Apple already knows about this issue and hopefully will solve it as soon as possible. “

So, there’s your answer for google apps users. Below is the solution I have applied:

In my search for a solution I found a google support page here https://support.google.com/a/answer/6088059?hl=en titled “Set up IOS Sync for Google Apps.” It explains that you have to install and set up an Apple Push Certificate, enable IOS Sync for users and Enforce policies on IOS devices in the admin section of your Google Apps account.

Setting up the Apple Push Certificate is explained by google support here https://support.google.com/a/answer/6080359 title “Apple Push Certificate Setup Flow.” It’s not complicated, but is involved. You create an Apple Push Certificate from within the Google Apps Admin console, download a Certificate Signing Request (CSR) from Google and then upload it to the Apple Push Certificate portal located on Apple’s website with you Apple ID. Apple then signs the CSR and issues you an Apple Push Notification (APN) certificate which you have to then upload in your Google Apps Admin console. After all this is done, you have to go to your iPhone, download the Gmail App and sign in with your Google Apps account. Your iPhone will then prompt you to install a “security profile” after which it will say “profile installed.”

Push has now resumed on my iPhone 6 Plus.

iOS 8.4 update appears to have broken push notification for Google Apps. Going through the process of adding the certificate has not resolved the issue for me. At this time, my email updates as though it was set to fetch. I hope this gets fixed soon.

iOS 8.4 update broke my push notifications for Google Apps as well. My email only updates when I open the app. This makes me sad! Please fix.

@Western_Diamonback4 @MasterLS Push with Google Apps for Work handn't worked since 8.4 update. No Apple "push" certificates implemented only Exchange push. Started working out of nowhere about 24-30 hours ago. No changes whatsoever. I suspect google rolled out something re: 8.4. Just my observations this weekend.

any updates on how it is working on ios 9?

Same, I'm still experiencing this delay in message fetching. Just opened my phone (iPhone 6s), got the noticed "last updated...." which was over 60 minutes ago. My settings are set to fetch every 15 minutes. Consistently not fetching for 30 minutes to well over an hour and more. Happens both on and off WiFi, on LTE/4G, at home and work, around town and out of town. Even when I was overseas and on WiFi or on my international plan.

Same issue on my previous phone (iPhone 5....the original from 2012), was hoping the brand new "Best iPhone Ever" would alleviate this issue.