Airport Utility cannot find airport express

I am having the same problem and tried to follow these instructions:

Tap on Settings on the home screen

Tap on WiFi

Tap on AirPort Express under the heading of Setup a New AirPort Base Station

Follow the prompts

However, under WiFi, there is not a heading of "Setup a New AirPort Base Station"

I looked on my phone and iPad.

My AirPort express has a slow blinking amber light instead of green. Could this be the problem? Would I get this option if the base station were available?

Thoughts or suggestions?

When I try to follow those instruction, I see an icon for the AirPort express, but then get a message "An unexpected error occurred. Try again." Of course, if I try again, I get the same error message, ad nauseam.

Different issue entirely.

Please start a new post and include information about what version of AirPort Express you have, as well as whether you are trying to set up the AirPort Express using an iPhone / iPad or a Mac.

If it is a Mac, what operating system is installed? If you are not sure, click the Apple icon in the upper left corner of the Mac's screen, then click on About This Mac and post back with the OS X Version number that you see there.

on an iPad or iPhone......did you.....

Tap on Settings on the home screen

Tap on WiFi

Tap on AirPort Express under the heading of Setup a New AirPort Base Station

Follow the prompts?

Did you follow the step by step instructions that I provided above?

Tap on Settings on the iPad / iPhone home screen

Tap on WiFi

Tap on AirPort Express under the heading of Setup a New AirPort Base Station

Follow the prompts

No where did I say to "open" AirPort Utility.

.

Can I tag on here?

I am having the same issue, however I would like to use my express to extend my network or at the very least just use it for airplay to an outdoor receiver approx. 50 ft away outdoors, instead of a base station. I do not see the express in my utility only the extreme. Thanks

Do you have a 1st or 2nd Gen AirPort Express?

The model number of a 1st Gen is A1264 and it is A1392 on the 2nd Gen. Check on the side or bottom of the device for the number......hard to see, so you may need a magnifying glass.

Next, we need to know what version of AirPort Utility that you are using. Open AirPort Utility, click on the AirPort Utility menu in the upper left corner of the screen, then click About AirPort Utility.

Post back with info on what model of Express you have and what version of AirPort Utility that you are using.

Thank you!!!

I have a first gen (A1264) and running version 6.3.1

Hold in the reset button on the AirPort Express for 8-10 seconds, then release. Allow a full minute for the Express to restart.

Open AirPort Utility

Click on Other Wi-Fi Devices

Click on AirPort Express

The utility will open up and suggest a setup. Follow the prompts.

woohoo!

That worked! thank you so much!!!

I am struggling to set up my airport express and would be grateful if you can help. I go through the setup routine, connecting it to my wifi network, and the airport express goes green, but airport utility still doesn't find it and i can't access airplay. what am I doing wrong?

By the way, my username is my own name with my catchphrase, not directed at anyone else. Apologies for not noticing that it could be misconstrued.