Apple Event: May 7th at 7 am PT
After the current software, when I go to My Music, the Apple TV says it's Setting up to stream music from iTunes Match. but it's been spinning for a LOOOONG time as in hours.
Anyone else having this issue? Is there a solution?
It shouldn't take that long, and didn't for me. Try restarting the AppleTV to see if that helps.
already tried restarting… no go. not only is it stuck setting up Apple TV to stream music from iTunes Match but in the Settings, iTunes Match is greyed out set to On so I can't even turn iTunes Match OFF…. and FYI my Apple ID is greyed out as well so can't make any changes to that either.
I am having the same problem. I cannot access my music. It use to say my music and it was not on itunes Match. I am not happy as enjoy listening to sounds on my television as well. When will Apple fix this problem????
Same issue here. Do you have two-step verification enabled for your Apple ID? I'm wondering if that may be part of the problem, although I've tried logging out of my iCloud account, and logged back in (using a verification code) and I'm still running into the same issue.
I do have 2 step verification but I can't do anything about my Apple ID since it's greyed out in the Settings. I just logged out of my iCloud and back in as well… but My Music is still stuck… nada… assume this is another Apple bug that needs attention?
Same issue. Perpetually "setting up"
Same here. the wheel keeps on spinning and spinning and spinning ....
FYI: I did discover that I have access to all my music if I use my Remote App on my iPhone. Just not if I try to navigate to it directly on the AppleTv. It's a bit of a workaround until Apple fixes this problem.
I have the same issue. I have had the problem for days and rebooting the appleTV does not help. I am thinking this is a bug. I have another Apple TV however and it updated ok.
I am having the same problem: I would like to be able to access my iTunes songs on AppleTV through "Music > My Music" menu option, but my AppleTV 3rd generation does not load my music from iTunes match. I am able to access my songs on AppleTV through "Computers" menu option via Home Sharing as well via the Apple Remote app.
I have tried many solutions and permutations of these steps:
Would someone from Apple please verify that they are able to successfully use this feature?
I neglected to share that I am running:
According to https://www.apple.com/icloud iCloud requires a Mac computer with OS X Lion v10.7.5 or later. I cannot upgrade my Mac Mini to 10.7.5 as it requires an Intel Core 2 Duo, i3, Core i5, Core i7 or Xeon processor. Would this have any bearing on my situation? I wouldn't think so because iTunes was able complete the process of matching all of my songs from the Mac Mini to iCloud. Also, I am able to play and download my songs to my iPhone and iPad from iTunes on the Cloud.
I fixed mine by resetting my Apple TV from the settings menu. Yeah you have to reset up everything on your Apple TV again but it fixed it.
See also this thread ITunes Match not working on Apple TV after software update to 7.0
I solved the problem by changing my country (from Australia to Albania) which logged me out of my iTunes account. I then changed the country back to Australia, logged into my account, turned iTunes Match 'ON' and it worked! No need to do a reset to factory settings.
I've experienced the same problem as well... What I have found (I think) is that the Apple TV device needs to be logged-in to iCloud first (before turning-on iTunes Match). If you have already experienced the continuous "spinning wheel", then 1) log out of iTunes, 2) log-in to iCloud, 3) log-in to iTunes and finally 4) turn-on iTunes Match). This worked for me. (Step 1 and 2 may need to be reversed, but it should not matter.) Good luck!
Tried lots of things, finally working - the two differences this time are that 1: my iTunes match has now finished uploading and b: I'm on a much faster Web connection. Hope this helps
Setting up Apple TV to stream from iTunes match… stuck.
