Apple Event: May 7th at 7 am PT
I have an iPhone 5s, and i have never previously had any issues with it. But this morning i went to update my phone, and it did. When it was finished updating it was rebooting, and then it blue screened. Now, it won't stop rebooting. I don't know what to do.. Help please T^T i am really upset right now~!!
iPhone 5s, iOS 8
Here is what you can try,
Hold both the power and home buttons until the device powers off, may take 10sec. Let go of both as soon as screen goes black.
Open itunes on your computer and plug in your cable to the computer but NOT the phone.
Once itunes is open hold down the home button on phone and plug in cable and continue holding home button until you see the connect to iTunes logo on screen. iTunes will give a msg that a device has been detected in recovery mode. Now select restore and do not disconnect until you see your device in iTunes again.
I ended up in Apple store, they exchanged the phone with out any questions, even if it was up and running at that time (w/ iCloud backup disabled) after a prompt mentioning about a blue-yellow screen.
Good luck!
OK, my iphone 5s is losing itself every night. iTunes says it is in restore mode. I do a restore and sometimes it works but othertimes I just get a blue?black screen and a soft reset does nothing. I just have to keep fooling around for it to finally restore factory settings and then do a restore from backup. I am getting very upset about all the time wasted everyday.
I have to reset location services , redo fingerprint ID and passcode after the icloud restore. FRUSTRATING!!!! BTW, this all started after software update to IOS v 8.1.3
So Apple gives the choice of $299 to replace 16 month old phone that has no issues except with the new IOS. I kicked Microsft out the door years ago for tooooooo many blue screens of death. Have to go back to my LG sweetheart smartfone and enjoy the lil Green robot some more. 🙂
You were very lucky by the sounds of it.
I think for this BSOD Apple should have a replacement program like the one they had for the iphone 5 wake/sleep button. In store they called it a software update failure.
perfect - worked first time, thanks
Thanks! This was helpful. I was actually able to select update rather than restore and the software update was successful this time.
Hi. I had blue screen problem 5 days ago and i fixed it following instructions here , but today it happend again and im trying to fix it for ten hours but just same error 4013 can anyone help ? (sorry for bad english)
Iphone 5s 64gb
Here's a working solution for the constant rebooting and blue screen of death (BSOD) on iPhone 5s 8.x.x:
Settings--> Battery--> Low Power Mode : turn it ON.
note: when phone is fully charged, low power mode is automatically turned off, therefore you must switch it back to ON.
this workaround has been successfully tested
FOr all 5s that experienced in bsod
try this method, it's a little weird, but i think i solved the problem.
GO to settings : battery : low power mode set to ON
thats it, mine is work now, while we waits the next ios version to fix this problem
I'm sorry for the grammar error, my main language is bahasa
Blue Screen and Non stop reboot after ios 8.0.2 update?
