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iOS 8.0.2 on iPhone 4S crashes WiFi network

Question:

Has anyone seen problems with their WiFi network associated with iOS 8.0.2?


Background:

I installed 8.0.2 on my iPhone4S and it appears to crash my entire home WiFi. I have 4 iOS devices in the house: iPhone 5, IPad, Apple TV and iPhone 4S. Only the 4S has IOS8.0.2. Since I installed it this morning my WiFi has been continuously crashing, making it impossible for the 4 Windows laptops in our house to stay connected. I left the house for 2 hours and things went back to normal. When I returned, the network immediately crashed again. I turned off WiFi on the 4S and power-cycled the router. The network came back up. When I restarted WiFi on the 4S, it crashed. Turned off the 4s's WiFi again and reset the router. Everything has been fine now for 30 minutes. I have Frontier Communications FIOS with a MI424WR-GEN3I router. Throughout all of the outages, the wired/Ethernet functionality of the router has worked fine and I have been able to access the Internet via Ethernet.

iPhone 4S, iOS 8, iOS 8.0.2

Posted on Sep 28, 2014 3:26 PM

Reply
33 replies

Oct 3, 2014 6:46 PM in response to sstelter

You aren't the only one. I upgraded a couple days ago (stupidly) and my router kept needing to be restart and I mean hard restart by going into settings. I kept thinking what is going on what is different and I said to myself surely it isn't iOS8, but turns out that it must conflict with standard protocols that most routers use. Resetting the network settings on the phone doesn't work, disabling location settings for proxy networks doesn't work. It seems buried in DNS and channels but I haven't figured that out yet. For now I just leave the wifi disabled on my phone which I shouldn't have to...but I will until someone else fixes it as I get paid to fix other problems.


Anyway, glad to see I wasn't the only one.

Oct 12, 2014 4:13 AM in response to hartmm90

This is exactly what i'm experiencing. It's one of the most bizarre bugs I've experienced. Everything is connected just fine, but as soon as I plug my phone in to charge everything in the house loses internet. They all remain connected to the wifi just fine, but nothing ever loads. I just tried it out a minute ago: iPhone 5S with 8.0.2 connected to wifi, plug in to charge, everything in house loses internet connectivity.

Oct 13, 2014 9:25 AM in response to sstelter

As the originator of this thread I'm just following up with some additional details.


Original problem: iPhone 4S with v8.0.2 causes other, unrelated devices (mostly Windows laptops) on the network to lose connection with WiFi. Devices continually try to reconnect but never get a stable connection. Fixing requires resetting the router and turning off WiFi in the iPhone. Details of the hardware setup are in the original post. Problem did not happen < version 8. Not sure about v8.0.1. Problem does not happen with wife's iPhone 5 with pre-v8 iOS. Problem does not happen with Apple TV.


Update:

  • Still have the problem
  • Network is stable for multiple days without iPhone on WiFi
  • Network goes down within 30-60 minutes when iPhone WiFi is enabled; usually < 15 minutes
  • Have discovered that if I turn on WiFi and turn off before the network goes down, the network stays up
  • Subjectively speaking the speed with which it goes down seems to be related to how many devices are on the network, but I have not taken any data on that


As of now my iPhone is not a WiFi device. I definitely overpaid for this phone if I can't use it on WiFi.


My son's Android phone does not cause the same network failure.


Apple, what's the hold-up?.

Oct 17, 2014 9:36 AM in response to sstelter

Good morning,


I have been having issues with my home wifi network. I have noticed the issues starting once I upgraded to iOS 8.0.2. I started by changing the wifi channels becuase I couldn't connect via my iPhone. From what I read the network settings on the phone needed to be reset. I tried that the issues were temporarily resolved. However, I have noticed that the Internet connection on my computer has been having issues. If I connected my computer to the wifi, after rebooting the router, the computer would load webpages and things would work fine. As soon as I would add my iPhone 6 Plus running 8.0.2 the computer would crash out from a network standpoint.


I have replaced the router with a new one of the same make (Netgear) and purchased an additional Linksys. I spent two hours on the phone with Netgear and they could not find a problem and requested I return the router. I then purchased a new modem thinking that was the issue. I called TWC and they tested the modem and said all was fine. I am still having all of the issues and unable to find a resolution.


I have replaced all of my network gear and worked extensively with the cable company and Netgear and cannot find a resolution to the issue.


I have exhausted every sing option I can think of and have spent ALL week trying to figure this out. Every night I have dumped 2-5 hours troubleshooting to no avail.


After reading this thread I think i have found the problem. I have to believe that it is due to iOS 8.0.2.


I hope iOS 8.1 will fix this problem because I am about to lose it.

Oct 17, 2014 11:31 AM in response to Cheese_Head1

It is clear that iOS 8.0.2 interferes with the operation of other devices on the WiFi network. iPhone with iOS are disrupting otherwise functioning products.


THIS IS AN APPLE PROBLEM AND IT IS A BIG DEAL. IT IS NOT OK TO INTERFERE WITH THE FUNCTION OF OTHER DEVICES


Cheese_Head1 has spent significant resources and time trying to fix an Apple problem, burning his money and other company's support resources to work around Apple's issue. He is not the only one. Multiple users have reported the same problem. I cannot use WiFi on my iPhone because it crashes the WiFi network for everyone eels eon the network.


APPLE, GET IT TOGETHER!

Oct 20, 2014 5:25 AM in response to Dogcow-Moof

iOS 8.0.2 definitely seems to be affecting personal WiFi networks. It doesn't do this to all networks. For example, at my office we have an open guest network that many employees connect their iPhone to during the work day without problem. The difference may be coming from the network configuration and how this professionally managed WiFi most likely isolates one connected device from another. Whereas WiFi from a router bought at Best Buy with default settings can allow a device to cause significantly more network interruptions. It's way too much of a coincidence to think that my WiFi just happens to fail each and every time at the exact moment I connect my phone to a power source.

iOS 8.0.2 on iPhone 4S crashes WiFi network

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