IPHONE 6 This cable or accessory is not certified and may not work reliably

I have the IPhone 6. Bought it last Saturday,Just updated it to the newest 8.0.2 software Friday Sept 26th. No Problems until today, Monday Sept. 29th when Im getting this error .

It started this afternoon and, no i did not and do not have it plugged in. It was charged this morning and was at 57% battery this afternoon when the problem started.

Now I get this messege that keeps poping up over and over "This cable or accessory is not certified and may not work reliably with this iphone"

It keeps popping up and i dont have ANYTHING plugged into it.

I called Verizon because thats who i bought it from who put me thru second line for help.

After a bunch of BS and telling me that they have had problems with chargers because of the amplified voltage and wrong plug being sent out which sounds like bull to me because he said the new iphones have a different head on the plug, not the phone side but the end that has the usb connection and goes to the ac outlet, which dont make a lot of sense when you can also plug them into a usb port. I looked at different iphone plugs from the 4s, the 5 and the 6,and they all show the same input and output voltages and amps. Basically nothing that has to do with my problem i am having

Anyway at this point now they are saying something may have happened with the new software when i download it last friday.

So now they had me backup my phone to itunes, and restore the iphone from itunes.

When you do this, itunes will automatically download the new version software, which seems to be taking a long time to download.

I will try to post results later to see if this works......

iPhone 6, iOS 8, software 8.0.2

Posted on Sep 29, 2014 6:16 PM

Reply
53 replies

Oct 8, 2015 11:29 AM in response to IdrisSeabright

I read all of this and got me to thinking. So I turned off my phone. Then I took a plastic coffee stirrer and wrapped a little scotch tape around the end and stuck it into the port and out came a ton of charred lint. I repeated a few times with new tape and got the port pretty cleaned out. Now all of my charging cables work and the error does not pop up anymore, The lint must have been causing an arc of some sort which was triggering the fault message. It was also preventing a solid connection with the cable. You learn something new every day....

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPHONE 6 This cable or accessory is not certified and may not work reliably

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.