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Iphone 6 Plus 60fps causing camera app to freeze

I have an iPhone 6 Plus, IOS 8.0.2. When you go to settings>photos & camera>record video at 60 FPS toggled on. The camera app freezes up when you switch between camera modes like say from video to slow mo or sometimes video to photo, when you switch it a few times. Anyone else have this problem? I can repeat this every time. It was the same way on IOS 8.0.

iPhone 6 Plus, iOS 8

Posted on Sep 30, 2014 8:35 AM

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Posted on Sep 30, 2014 9:49 AM

anyone else have this problem?

77 replies

Dec 15, 2014 9:05 PM in response to CongressDJ

Well, I might end up doing the same I cannot say consistent but sometimes the problem with the control center swiping wont respond, but that does happpen rarely. The thing is that then there is a RAM problem in a LOT of phones, not just some in particular. For instance all the peeps reporting this issue here plus the ones I have tried at Apple or retail stores. Also there is the assistive touch situation.


I am glad it has worked for you, I´ll try to see if going to an AppleStore and replace it is the best option or to report this malfunctioning and hopefully will be a software issue.

Dec 16, 2014 10:08 AM in response to Doofuss

I just went to the "genius bar" with this issue. It had been happening for a while, but I recently missed large portions of my daughter's recital because of it. The Apple folks seem horrified when I tell them that anecdote. They replaced the unit. When I got home and restored it as a previous iteration of the phone, it did the same thing. Maybe a particular app is causing it? I have restored the phone as a new iPhone, so far it is not hanging or freezing.

Dec 26, 2014 9:45 AM in response to Doofuss

Yes...I found out Christmas eve when I was using the video that when I switched to take pictures, the video stopped on the screen but the video was still recording....then it all went black and I couldn't even get the camera to work at all. I had to stop the whole thing and start over...at one point I had to turn off my phone then turn it back on to get it to work. It happened Christmas Day also. I was using the video when it suddenly quit working and a black screen appeared. Ruined my Christmas videos...you can only open gifts once. 😟 Very disgusted with this phone! I thought about getting another one, but it seems like this is a software thing. I don't have that assist thing turned on either .

Dec 29, 2014 12:06 AM in response to Alfred DeRose

I have same problem with my Iphone 6 + (128Gb).

It's been ok since I bought it from Japan Apple store (Oct 2014), for 2 months.

Now, whenever I switch between camera modes to slow-mo / timelapse mode, camera app freezes immediately.

I have to switch back to photo mode and refresh the phone in order to shoot photo.

Switchin between photo <->Video is still ok. only trouble with slow-mo & timelapse.


Note

I already turn off the "record video at 60 FPS" mode, turn off AssistiveTouch

Reset all setting and also completely restore new firmware IOS 8.1.2


Any idea about this error? is it soft or hardware issue?

Iphone 6 Plus 60fps causing camera app to freeze

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