AppleCare Hours
Got my RSD repaired macbook back but it still had issues...I was on hold with applecare for 2 hours this week - by far the longest i've ever waited - and finally gave up.
iMac G5 20 inch, Macbok 2.0 Ghz White, 40 GB iPod, A lonely G4 Cube..., Mac OS X (10.4.7), and a dead G3 iBook (Dual USB)