iMessage not working on MacBook Pro Retina

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Level 1

0 points

iMessage not working on MacBook Pro Retina

My iMessage stopped working on my MacBook!

Details: new to the mac world (former PC) and still getting used to all the wonderful features of being part of the mac-family! One of my favorites is iMessage. It instantly began working upon opening my new Mac and signing into my account. It was great, the clouds parted and I saw angels! Really, it takes that little to impress me. And then it all went away....and it has been raining and grey in my world ever since. I've gone to the forums and tried signing in and out of my account on iMessage. I've deleted files found in ~/Library/Preferences. I've even said a little prayer. But I miss it, and I want it back, desperately.

Max OS X 10.9.4

I don't know if I've given all of the information needed, but PLEASE, help me! And, thanks in advance for any help!

MacBook Pro with Retina display, Mac OS X (10.7.5), Max OS X 10.9.4

Posted on Oct 1, 2014 6:29 AM

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Answer 1

Eric Root

Level 10

684,045 points

Oct 1, 2014 9:35 AM in response to keriharper

Do you get any error messages?

Messages – Can’t log in

Messages - Error Processing Registration

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Answer 2

keriharper Author

Level 1

0 points

Oct 2, 2014 2:32 AM in response to Eric Root

no error message 😟

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Answer 3

keriharper Author

Level 1

0 points

Oct 2, 2014 2:32 AM in response to Eric Root

everything shows up normally in the screen, but then the iMessage won't send (looks just like an iMessage that won't send on your phone)

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Answer 4

Oct 3, 2014 12:29 PM in response to keriharper

Hi,

Has the Contact's name or ID or iPhone number gone red at the top of the window ?
Do all contact's go red ?

Is there any error messages about all the Contacts "Not being Registered" when you try and Send an iMessage ?

And this Apple ID works in iCloud, iTunes and FaceTime ?

These are all different servers and you could (it's a possibility) that you have an issue with just one of them (the iMessages server).

8:29 pm Friday; October 3, 2014

 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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Answer 5

jchandle

Level 1

0 points

Mar 11, 2015 10:24 PM in response to Ralph-Johns-UK

My imessage is no longer working on my macbook pro, and all my contacts have gone red.

What would you suggest I do?

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Answer 6

Mar 12, 2015 1:11 PM in response to jchandle

Hi,

See this Answer in this thread Re: Why is My iMessage is not working on Mac

Basically Contact Apple support and get to speak to a Level 2 person about an Apple ID issue (not Software or Hardware) and persuade them to check your Mac's iMessages Server Registration.

8:11 pm Thursday; March 12, 2015

 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Reply