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ipod touch won't connect to computer, windows 7, and itunes, and won't charge on my computer

Whenever I plug in my ipod touch to my computer, NOTHING HAPPENS.There is no "bleep" sound, nothing shows up under my computer, nothing shows up in itunes, and my ipod touch won't even charge. How can I fix this?


I have tried many things to fix this issue, including reading and doing everything listed under "iOS: Device not recognized in iTunes for Windows".


I have:
- deleted itunes and reinstalled it
- reset my ipod touch using the home and power key
- tried fixing drivers
- using a different cord
- using a different computer (my ipod touch won't even show up on any other computer)
etc.


And yet my ipod touch still will not connect to my computer or itunes, and will not charge on my computer. It charges fine in the wall, though.


I have more information that I believe may be integral to fix this issue:
- My ipod touch is up to date with iOS 8.0.2
- My itunes is up to date with version 11.4

- I tried to connect my ipod using bluetooth, and it shows up like this User uploaded fileUser uploaded file

(other than this, it won't show up on my computer at all)
- After I had updated my ipod touch and itunes and even synced my ipod (which had worked fine), I had then put a facebook app and facebook message app on my ipod touch, which after I had done that the next day I noticed that my ipod touch would not even show up on my computer at all (so I deleted the apps) and yet the problem is still persisting.
- I installed iCloud on both my ipod touch and my itunes
- Other than what I stated, I have not made any changes to my ipod touch.


In my device manager, NO APPLE PRODUCTS/DRIVERS SHOW UP ANYWHEREUser uploaded file


The only place that apple mobile device show up at is here -

User uploaded file
I've even tried to reset/stop/set to automatic the Apple Mobile Device here, and still it does not help.


Someone please help me. I've provided much information, so some assistance would really be appreciated. If I need to provide more information, please let me know.

iPod touch

Posted on Oct 1, 2014 11:03 AM

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Oct 1, 2014 11:07 AM in response to Cyraina

I forgot to mention that since the ipod touch wouldn't even connect to any other computer, I don't think it is a problem with quicktime or any other application on my computer, but somehow with my ipod touch itself, though I know it is in no way physically damaged.

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Oct 1, 2014 11:10 AM in response to Cyraina

You are not alone. Could be a problem with the update since a few others have reported the same

- If a 5G iPod which it is

Iphone 5 lightning port charging problem - SOLUTION!

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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Oct 1, 2014 11:46 AM in response to lllaass

Glad I'm at least not alone with this... Can I un-upgrade it (rollback)? Or is there going to be an update soon so I can fix this?


My ipod touch charges perfectly fine, so the dock nor the cord is broken.


Can there be a software problem on the ipod itself or because of the update specifically? As I said, it charges fine but won't show up when I plug it in on ANY computer. I've been wanting to sync it for over a day now because I wanted to put new stuff on my ipod that I have recently saved onto my computer.

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Oct 1, 2014 12:35 PM in response to Cyraina

You can try going to Settings>General>Reset>Erase all content and setting and then try setting up via iTunes. If still problem then set up via wifi and go to an Apple Store


For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

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May 8, 2016 12:14 PM in response to VincentBishop

• First:

iTunes: Fix iPhone or iPod Not Detected in Windows 10

http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows

next try

• First:

iTunes: Fix iPhone or iPod Not Detected in Windows 10

http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows

next try

Apple Mobile Device USB Driver Missing

https://discussions.apple.com/thread/4066236

last

iPhone, iPad, or iPod not recognized in iTunes for Windows

https://support.apple.com/en-au/HT204095

- I would start with

iPhone, iPad, or iPod not recognized in iTunes for Windows

https://support.apple.com/en-au/HT204095

- New cable and different USB port

Also see:

Troubleshooting issues with iTunes for Windows updates

https://discussions.apple.com/docs/DOC-6562

- Try on another computer to help determine if computer or iPod problem

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ipod touch won't connect to computer, windows 7, and itunes, and won't charge on my computer

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