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Question: Apple Mobile Device USB Driver Missing

My Apple Mobile Device Driver is missing. From where may I dnload it safely?

iPod touch, iOS 4.3.3, Windows Vista

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Jun 23, 2015 3:49 PM in response to piglitlover In response to piglitlover

For anyone still having this issue, give this a shot:


First, make sure you have iTunes and Apple Mobile Device Support Installed.


1. Go to Device Manager

2. Locate your Apple device (mine was under Portable Devices. It's very possible it's somewhere else for you.)

3. Right click it and select "Update Device Driver."

4. Navigate to C:\Program Files\Common Files\Apple\Mobile Devices\Support\Drivers and select that folder

5. Hit next. The driver should install and you'll see "Apple Mobile Device USB Driver" under the "Universal Serial Device USB Driver" section in Device Manager.


I hope I was able to help anybody who is still having this issue.

Question marked as Helpful

Feb 8, 2015 4:14 PM in response to piglitlover In response to piglitlover

Ok I have the same problem with the apple mobile device usb driver being missing on my PC. I have windows vista 32 bit. Can anyone tell me how I can reinstall just the driver??? I don't want to lose everything thats in my itunes library and reinstalling itunes will do that. Any help would be greatly appreciated.

Question marked as Helpful

Jun 28, 2012 10:54 PM in response to Kappy In response to Kappy

Done it. Well...until I got to the part where it wanted me to disable USBs that would also disable my keyboard and mouse functions on my laptop. Kinda don't have an extra keyboard or mouse lying around to connect up to. Oh, and it stated earlier to disconnect anything connected to the USBs anyway, so exactly how would I connect them if I can't have anything connected with the USBs? Aaaanyway...I'm just about to rip my hair out.

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Question marked as Helpful

Jun 28, 2012 10:54 PM in response to Kappy In response to Kappy

Done it. Well...until I got to the part where it wanted me to disable USBs that would also disable my keyboard and mouse functions on my laptop. Kinda don't have an extra keyboard or mouse lying around to connect up to. Oh, and it stated earlier to disconnect anything connected to the USBs anyway, so exactly how would I connect them if I can't have anything connected with the USBs? Aaaanyway...I'm just about to rip my hair out.

Jun 28, 2012 10:54 PM

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Jun 28, 2012 11:10 PM in response to Kappy In response to Kappy

Oh...OK...they must have meant if you're using a desktop pc. Those articles are so confusing if you're not an expert...lol. Thanks. Guess I'll give it another try. ;O) Oh wait...Yeah...I've done the Stop & Start service thingy for bothe the Apple service and the IPod service to no avail. The article I was referring to was the one about trying to find the missing mobile device USB driver and repairing or reinstalling it. That's the one that's messing me up.

Jun 28, 2012 11:10 PM

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Jan 22, 2013 2:16 PM in response to piglitlover In response to piglitlover

dont download any of the above as they are possibly viruses that can harm your computer. please download the original ITUNES and extract it into WinRar, then drag the apple mobile support driver thing into your desktop, and proceed to installing it from there

Jan 22, 2013 2:16 PM

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Apr 28, 2013 10:29 AM in response to piglitlover In response to piglitlover

For all guys who are dealing with the problem about AMDS driver, I come with workaround.

After many hours to uninstall & reinstall, execute command line, write log, etc. that job did not help.

I installed the iTune on windows 8 x64 (on 2 PCs), and iTune has not been installed before, but it still got error around the Apple USB driver missing. ( even though the PC detects the iPhone USB, but the iTune does not).


1. Download & install Moborobo application http://91.pandaapp.com/pcsuite/

This application installer will call downloading and installing of iTune, but it get all things done perfectly automatically once you click OK. The problem with driver should have be solved.


2. Other workaround, a application does not require iTune, it works awesome.

http://download.pandaapp.com/ios-iphone-app/91-pc-suite-for-iphone-2.9.72.360-id 22578.html#.UX1XabWl7ng


I ussually use it. The minor issue is this application which are running the Chinese language is default setting, you just click on the circle icon on top left, and move cursor on menu to change to "English".


Note: Please do not misunderstand, I did not PR for above applications, and I do not get anything from that, as I said, I went through many support URLs from Apple site and Microsoft, but they did not help, and I found above solutions.

I've installed both of application, but I think you just need one of them.

Apr 28, 2013 10:29 AM

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Question marked as Helpful

Feb 8, 2015 4:14 PM in response to piglitlover In response to piglitlover

Ok I have the same problem with the apple mobile device usb driver being missing on my PC. I have windows vista 32 bit. Can anyone tell me how I can reinstall just the driver??? I don't want to lose everything thats in my itunes library and reinstalling itunes will do that. Any help would be greatly appreciated.

Feb 8, 2015 4:14 PM

Reply Helpful (81)
Question marked as Helpful

Jun 23, 2015 3:49 PM in response to piglitlover In response to piglitlover

For anyone still having this issue, give this a shot:


First, make sure you have iTunes and Apple Mobile Device Support Installed.


1. Go to Device Manager

2. Locate your Apple device (mine was under Portable Devices. It's very possible it's somewhere else for you.)

3. Right click it and select "Update Device Driver."

4. Navigate to C:\Program Files\Common Files\Apple\Mobile Devices\Support\Drivers and select that folder

5. Hit next. The driver should install and you'll see "Apple Mobile Device USB Driver" under the "Universal Serial Device USB Driver" section in Device Manager.


I hope I was able to help anybody who is still having this issue.

Jun 23, 2015 3:49 PM

Reply Helpful (134)
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Question: Apple Mobile Device USB Driver Missing