This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).

Hi. Had this problem to. Found that i had TeamViewer Assistant up an running in the background. After I quit the helper app everything worked out fine.

cheers
peter

Still having the same issues with no solution in site. Can't find any of the app/programs listed in this thread on my comp via Spotlight. Is there a list somewhere that has what Apple displays will not work with iTunes? It's sort of killing me purchasing any movies because there's no way I'm buying one if I can't watch it and I'm not buying two new monitors to watch a $15 movie.

Using Netflix I am getting the 'Check monitor is HDCP enabled ' error message with a new HP pavilion 22w monitor connected by cable to my MacBook Pro. HP do not supply any driver updates for this model to go with OSx El Capitan. In Netflix my playback preferences are set to 'auto' and there is no HTL5 option mentioned in other posts. How do I get to play movies then?

Thanks for all these great posts! Wanted to rent a movie, but thought I'd google first... I'll wait for the DVD!

Apple's got a lot of issues to work out before I shell out the high dollar they demand for a movie. Make it easier to test for the common man!!

Most people just want to WATCH A MOVIE!!

we are talking about playing movies in iTunes dude. what does safari have to do with it?

agreed sir. i use Mac Mini and have a 19 inch lg screen

i can play 1080p movies on it and dvd movies on it and even 2k movies on it that are not fromitunes

how on earth can Apple actually block me from watching my own movies on my own mac mini?

i dont want a higher resolution screen because even with this 19 inch 1400 x 900 resolution screen text and toolbar menus are so tiny as well as mail app is also tiny texts

its a special 'stop everybody from being able to watch apple movies in anything except apple products' rubbish

and the makers of the movies do not put that in the movie code. its a nondhcp compliance prevention code. Im disgusted. i have 400 movies and about the same num ber of tv shows in my itunes on Mac Mini and cant watch hardly a single one of them

they also protect them from writing a copy of it to disk, which is actually allowed by the movie production companies for personal use.

im going back to buying dvd. I wont support this any longer until apple remove DRM and DHCP Non Compliance protocols from their m4v files.

Quotes from the web

"It is important to note that HDCP is currently not a standard used in PC monitors, and almost none of these displays have Component inputs. Although PC monitors are HDTV capable, HDCP encryption limits this type of use. If you use an HTPC and want to ensure dual use of your new flat panel display, look for HDCP compatibility.

How does it work?

A simple answer is that an HDCP session will result in the exchange of keys between the source and display device. The source device will query the display to make sure that the equipment is HDCP compliant before video is shown. Non-HDCP devices such as PC's and older model DVI products will work with any DVI compliant display, but the HDCP compliant boxes will show an image only on HDCP compliant display.

Other products affected by HDCP are scalers, switchers, and splitters (distribution amps). While these devices do no authentication for key exchange, they must be able to transmit the presence of HDCP if the video is handled (processed) in any way. Due to the two different formats of digital connections, occasional inability for proper communications may result in loss of interoperability. The newer format, HDMI was designed to be backwards compatible with DVI and in most instances, the two signal types are easily adaptable, but older devices may not always work well with in-line devices like scalers or switchers. These problems can sometimes be fixed in "firmware' although that is not always the case. Incompatibility is often displays on-screen as a snowy image or an error message."

How to Geeks say

"HTG Explains: How HDCP Breaks Your HDTV and How to Fix It

Unbeknownst to most consumers there’s an anti-piracy protocol built right into the HDMI cable standard. Not only does it have a poor track record when it comes to piracy prevention it outright breaks the viewing experience for many people. Read on as we explain how it works, why it breaks your TV, and how you can fix it.

HDCP: DRM for the HDMI Age

Digital Rights Management (DRM) protocols are protocols designed to protect content creators and distributors against piracy. Different companies and industries use different protocols, but the basic premise is the same. The DRM generally performs one of two tasks (or both) to prevent piracy: it locks purchases to the purchase makers and it locks content to authorized devices. When you buy an album on iTunes and you can only listen to it on devices authorized by your account, you’re experiencing DRM. When you buy an operating system or video game and they can only be installed on a single computer, you’re experiencing DRM."

For anyone who is still struggling with this issue, I just spent about 1 hour trouble shooting with AppleCare and here is the fix, at least for MacBook Air.

Good luck.

I have the same issue: I have a fresh (clean) install of El Capitan on my Macbook pro and iTunes won't play on the laptop's screen, saying the built in display lacks HDCP. There is no Display Link software on my computer. When I followed the above link to it, it says that Display Link is special software to allow you to use your laptop with external monitors over a USB port. I do not think I want to risk installing something like that to try to fix my native OS-X HDCP issues, as it seems like that would only be likely to cause more issues in the future, and I have no need to try to run a monitor over a USB port at this time.

In my case, the error is intermittent. It comes and goes. Despite all the comments I've seen on this thread about third party software, how can this not be an Apple issue? Either Apple can bless its built in laptop screen with HDCP or it can't. This is iTunes after all. Note that I don't have the issue with Netflix, so it seems these are independent matters?

I'll further add that I've never had this issue until I upgraded to El Capitan, and I actually have the same, but less 3rd party programs installed in El Capitan than I did in Mavericks, because I didn't reinstall all my programs from before.

Well, I was unable to resolve the issue in all ways mentioned in these posts.

I went to Amazon Video and bought the movie I wanted there. Jeez; silly...

I notice this problem after downloading a TV series in HD. No problem, I just downloaded the SD version. Still the same error.

I went to the displaylink web site: http://www.displaylink.com/downloads/osx

Clicked DisplayLink USB Graphics Software for Mac OS X

Accepted the Software License Agreement and it downloaded the dmg.

This installer also has and uninstaller. I ran the uninstaller, restarted and was able to view the SD and HD on my MacPro cinema displays.

I still can't get this to work. I'm running three displays on a new Mac Pro. I have about 5 of the 20 movies I have that I can watch. Paid for them all and at one point they all worked before some idiotic update. I'd really just like my money back on all of the movies I'm unable to watch now.

I was hoping my success might help others, nuts.

After uninstalling displaylink from the software installer from the link below, I guess you could install the latest version of displaylink to see if that works.

Does the SD version of the movie work?

Hope you can get this worked out.

Jim

Displaylink web site: http://www.displaylink.com/downloads/osx

I only ever download the HD versions. I don't see that it came with an SD version. I heard that the movies from Amazon downloads will work. I guess I'll just start giving them my money instead. I'll try a previous version and see what I get.

Update: Tried the previous version and no luck.

Had the same problem and with no external monitor or any of the apps listed in this thread. I read thru this whole thread without any help and little hope.

I finally read this page: http://www.xlr8yourmac.com/archives/aug14/080814.html and then I went looking for any screen capture software I might have forgotten about. I actually did have one installed. It was called 'Power Screen Capture' and it appeared to be running in the background with out being in my startup list. That made it so I could not trash it from my applications folder. Finally realized that there was an icon of it at the top of my screen so I clicked it open. Happily there was a power button on the top right. I shut it off, tossed the app, restarted and all my problems went away. Hope this helps someone else who was as ****** at Apple as I was.