iPhone 6 video recording without sound.

Hi, I have an iPhone 6 and I'm using the iPhone for more than 1 week, everything was fine until I decide to make a video, the video recording was fine but without THE AUDIO, so I tried to record a voice memo and everything well, all the calls well, dictation to siri well, but video without sound even if I made the video with snapchat still without SOUND !!!! i don't know if is a software problem or what, I have the Macbook Air, almost all the iphones, ipad and ipod and is the first time I'm dealing with a problem like this. I hope you can solve this...


Jorge Montaño Ugarte

iPhone 6, iOS 8

Posted on Oct 3, 2014 12:29 AM

Reply
92 replies

Feb 16, 2015 9:21 PM in response to PaulaldoNo9

I have a 128 Mb iPhone 6 Plus, purchased on December 30th. I have just discovered that the microphone for the main (back) camera seems to have died on mine as well....I get plenty of sound with the selfie camera, or doing a sound recording, but for the other camera just a little white noise. The microphone is not covered and there doesn't seem to be anything in that little hole (but a tiny grille).


In going back through what I've recorded it appears to have died some time between the afternoon of January 14th and January 15th (while my wife and I were on vacation in Hawaii). Fortunately what videos have been taken since then are not critical (though I'm not happy about losing the sound of some kids counting down for model rocket launches this past Saturday).


I guess it's off to the Apple store for a replacement....but I'm not really going to have time to mess with this until next week. GRRRRRRRRRR. Not nice to have this on a $949 device.

Mar 19, 2015 2:16 PM in response to JJSchotte

I ran into the same thing: I recorded a video and it seemed like it had no sound. It turned out that the connection to my bluetooth headset was still active, so when I played the video, I didn't hear anything. The sound was recorded just fine, but it was playing through my bluetooth headset, which on my desk, rather than the internal speaker. So whenever you're not hearing sound when playing a video, make sure that you're not inadvertently sending the sound to a connected bluetooth device, such as a headset.


--Ron

Jul 9, 2015 1:42 AM in response to JIMU89

Hi, I have the same problem and had to replace my iPhone 6 yesterday. Technician told me to restore last back up at home from my PC, so I did it and now new phone isn't recording any sound... Just some white noise. I asked for advice and it looks like there might be an app or file or whatever which is causing this issue. I'll restore and set up phone as new, without backing up. Just start all over again. It should help, because there was a sound when we checked it at Apple Store.

Apr 19, 2016 9:26 AM in response to JIMU89

I had the same problem. The microphone for the rear camera sounded muffled. Front camera microphone was working fine. All other posts on this forum did not resolve my problem. Finally, I decided to use a sewing pin to clean out the rear camera, by scraping the point of the pin over the rear microphone grate that covers the microphone, THAT WORKED. As mentioned in previous posts, the rear microphone sits between the rear camera and the flash.

Jan 13, 2017 6:41 AM in response to JIMU89

Hey everyone there is a fix only listed here once that worked for me but it is a little buried. Go into Settings-->Photos and Camera-->Record Video and then you will most likely have "1080p at 30fps" selected. All you have to do is click on "1080p at 60fps" and then "1080p at 30fps" again. This fixed all of my audio issues, including front and back facing cameras on both Snapchat and the built in camera software, and voice memos. Hope this works for you!

Apr 18, 2017 12:41 PM in response to JIMU89

I've just returned from a music festival with a bunch of videos only to find when I came home that none of the recorded sound, this is not the first time this has happened and not the only iPhone 6 that this has happened on for me. Tried everything thats commented on this forum and nothing seems to have worked. No problem with general sound on my phone and even now I have no problems with recording videos on my phone just happens at some random times. Help would be appreciated if anyone knows a fix.

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iPhone 6 video recording without sound.

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