Calendar event notes entered in IOS do not sync to exchange

settings

mail, contacts, calendar

under the heading Accounts there is : iCloud, your email address, and add account options

click the email address or the 2nd option

the mail, contacts, calendars and notes should all be turned on and "green"

Go down one by one and skip "mail" and turn off contacts, calendars and notes - an option delete or cancel will come up - click cancel and go to the next one and turn off. If you don't do it in order it wont work.

then with only the mail option green (or on) click "delete account "

then go back to the last page under the heading "Accounts" - click "add account"

then choose whatever email you use and sign in - that's it

Want someone else to try it. Won´t delete my account, as already said. But now it´s precisly clear how to do it, thank you.

You are only deleting the email account just from the phone not the email account entirely. The adding it back in and signing in. You lose nothing.

But whatever....good luck to you

Had the same problem and followed the instructions of natalka19. That, plus the following change did help.

Try deactivating the calender week number options to off.

• Go to Settings > Mail Contacts and Calendar.
• Scroll to Calendars.
• Toggle the "Week Numbers" switch to "off".

Restart iphone and see what happens.

I could replicate the problem by activating "Week Numbers" to "on".

Still not sure if this causes the problem. But it seems to fix it....

THX and good luck for you all.

Just tried the calendar week setting: No impact.

I guess this one´s false?

natalka19 wrote:

Go down one by one and skip "mail" and turn off contacts, calendars and notes - an option delete or cancel will come up - click cancel

So basically what I just do is deleting my exchange account first and then adding it again. That´s all the magic (?).

natalka19 wrote:

settings

mail, contacts, calendar

under the heading Accounts there is : iCloud, your email address, and add account options

click the email address or the 2nd option

the mail, contacts, calendars and notes should all be turned on and "green"

Go down one by one and skip "mail" and turn off contacts, calendars and notes - an option delete or cancel will come up - click cancel and go to the next one and turn off. If you don't do it in order it wont work.

then with only the mail option green (or on) click "delete account "

then go back to the last page under the heading "Accounts" - click "add account"

then choose whatever email you use and sign in - that's it

I have the same problem. Have been suffering from it for a long time (I guess since I upgrade to IOS 8?) but had thought it was something I was doing wrong. Thought I had been not entering comments when I thought I had. Finally realised it was not me, and was able to reproduce the problem, and the work around as mentioned here.

I note that it has to be an edit to the Notes on the iPhone to make them appear in Outlook, and not a edit to something else like the time or alert on the iPhone.

Looking at the steps supplied above by natalka19, I find it does not work as described. If you press "Cancel" when the option to delete comes up, then it just cancels the turning off, and that setting (contacts, calendar, etc) are still set as on when it goes back to the screen listing the settings. So pressing Cancel has no effect. The only way to turn Off is to select "Delete from iPhone" and NOT Cancel when the option comes up.

I will test deleting the account entirely. As it is and Exchange sync, it should just load everything back from the master copy yon the Exchange server. You don't want to do this of course if you want to recover the notes that have been entered on the iPhone but are not appearing in Outlook yet. It would delete those notes forever, never to be recovered.

To identify which Outlook entries have the notes they are supposed to have from the iPhone and which do not, I changed the view of the Outlook Calendar to "List" and then went to "Manage Views" and modified the "List" view, and added the "Message" field to the columns. The displays the Calendar Notes in the List view. Then you can identify the Calendar entries with missing Notes, go to that Calendar entry on the iPhone, edit it and add a character to the iPhone note, Save it, then that will sync the Calendar Note to Outlook. After doing all the missing notes like that, you should be able to delete the mail account and add it back.

I will try deleting the account and report back about any success.

natalka19 wrote:

settings

mail, contacts, calendar

under the heading Accounts there is : iCloud, your email address, and add account options

click the email address or the 2nd option

the mail, contacts, calendars and notes should all be turned on and "green"

Go down one by one and skip "mail" and turn off contacts, calendars and notes - an option delete or cancel will come up - click cancel and go to the next one and turn off. If you don't do it in order it wont work.

then with only the mail option green (or on) click "delete account "

then go back to the last page under the heading "Accounts" - click "add account"

then choose whatever email you use and sign in - that's it

As an aside, I also notice that when in Outlook in List view, then it is grouped on Recurrence, and the iPhone appointments are a different "Recurrence (None)" than the Outlook "Recurrence (None)". I can't visually see any difference, and although they have the same heading "Recurrence (None)", they are kept separate.

I tried deleting the whole Exchange account from the iPhone 5s, closed all apps, turned off iPhone, and turned it back on, added back the Exchange account, then tried adding a calendar entry on the iPhone with notes attached. The appointment appeared in Outlook with the automatic sync, but without any notes. - FAIL.

I tried updating from IOS 8.1.1 to IOS 8.1.2 (the latest at the time). I added an appointment with notes to iPhone 5s, appeared in Outlook WITHOUT notes - FAIL.

I deleted the Exchange account again, restarted iPhone, added back Exchange account, added an appointment with Notes, this appeared in Outlook WITHOUT notes - FAIL.

I had another Exchange account on that iPhone, so to make sure it was not interfering with things, I deleted that account also. So with only an iCloud account remaining, I closed all apps, turned off iPhone, turned iPhone back on, add back Exchange account, created appointment with Notes on iPhone, that synced to Outlook, but NO notes. - FAIL

I note also that on the iPhone I can move the appointment from the Exchange account to the iCloud account, by editing the entry, pressing on Calendar and choosing the iCloud calendar. When looking at this in Outlook, it has the notes on it. And when moved back to the Exchange account, the notes missing again. - FAIL

Also tried adding back the Office 365 account, which is now in addition to my in-house Exchange account. I added an appointment with Notes to an Office 365 calendar using the iPhone, but the Notes were not there when viewed on Outlook.

HELP. Any other suggestions? For now I will just have to remember to edit the notes on the iPhone after initially adding them, so they appear in Outlook and don't get lost.

my way has worked for everyone I know.

you need to follow the exact instructions in order or it will not work

click cancel and go to the next one and turn off. If you don't do it in

order it wont work.

then with only the mail option green (or on) click "delete account "

On Sun, Jan 18, 2015 at 8:10 PM, Apple Support Communities Updates <

natalka19 wrote:

my way has worked for everyone I know.

you need to follow the exact instructions in order or it will not work

click cancel and go to the next one and turn off. If you don't do it in

order it wont work.

then with only the mail option green (or on) click "delete account "

On Sun, Jan 18, 2015 at 8:10 PM, Apple Support Communities Updates <

You must not have an Exchange account? I tried to follow your instructions exactly, but when you turn off Contacts, it asks a question "All Exchange contacts will be removed from your iPhone." and "Delete from My iPhone" or "Cancel"?

If you press "Cancel" as you have instructed, then it turns Contacts back on, leaving it green. Your instructions say it should still be showing as off, but in the case of an Exchange account, it does not turn off. Even an iCloud account does the same, remains on if you press "Cancel".

So I can't remove the green On if I press the "Cancel". It is only turned Off if I select "Delete from My iPhone", and when I do that process, and finally delete the account, and recreate it, then it still does not work.

I know you are just trying to help, but I can not reproduce your events to follow your instructions. I dearly wish I could and be rid of this curse.

After trying all the recommendations above, I find one simple task will update the calendar entries on my ipad created on my iphone. If I turn week numbers either on or off. All entries on the ipad will update.

Suggest Apple provide an icon on the calendar as a shortcut to initiate an manual push.

A quick check with new iOS 8.2 installed was positive. It SEEMS this horrible bug has been fixed finally by Apple.

Would be great if someone else could confirm this.

Yes, after a few days on iOS 8.2: It fixed this error. Topic closed (for me).