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Level 1

10 points

Can't connect to Software Update server(swscan.apple.com)

I have this problem when I click on the Updates tab in the Mac App Store Can't connect to Software Update server(swscan.apple.com).

What I've tried:

- Deleting the SoftwareUpdate plist

- Sign out/Sign in from the App Store

- Trying to update from Safe Mode

- Repair disk

- Repair disk permissions

- telnet swscan.apple.com 443 returns with:

Trying 127.0.0.1...

telnet: connect to address 127.0.0.1: Connection refused

telnet: Unable to connect to remote host

EDIT:

- Disabling firewall

- Trying to update from Guest account

I can still access the other tabs beside the Updates tab, download purchased apps, browse the App Store, installing new apps. The only one with the error is the Updates tab.

iPhone 5, iOS 8

Posted on Oct 7, 2014 10:31 PM

Best reply

Xigtus Author

Level 1

10 points

Posted on Oct 8, 2014 12:22 AM

Somehow I can make it works again after restoring the hosts file to its original state.

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30 replies

MadMacs0

Level 5

5,221 points

Oct 13, 2014 3:58 PM in response to soteri0s

Thanks, what was the name of the sitcom? I would like to try and obtain a sample of this if at all possible.

Linc Davis

Level 10

209,547 points

Oct 13, 2014 4:00 PM in response to soteri0s

If you do things like that, you'll be one of the first to be infected with every new type of malware that comes along, and no "anti-virus" software will save you.

soteri0s

Level 1

0 points

Oct 13, 2014 4:12 PM in response to Linc Davis

No other way of watching these foreign tv shows in my country....

soteri0s

Level 1

0 points

Oct 13, 2014 4:13 PM in response to MadMacs0

Big bang theory s8e04

MadMacs0

Level 5

5,221 points

Oct 13, 2014 7:21 PM in response to soteri0s

soteri0s wrote:

The installer popped up before my video download had finished, and that's why i thought it could have been some legitimate update...

So there was some sort of installer involved with the video or are you referring to a FlashPlayer installer that had already found it's way to your hard drive?

Unfortunately there are currently seventeen copies of that show on PB so I probably am not going to be able to check all of them to see if the one you got is still there. I've checked a couple from non-VIP members, thinking they are most likely to be a new user posting infected files, but nothing there.

MadMacs0

Level 5

5,221 points

Oct 13, 2014 11:07 PM in response to Linc Davis

Disregard.

KAZZATRU

Level 1

0 points

Oct 14, 2014 1:32 AM in response to MadMacs0

Oh, how would I know if I have it? Nothing else has been wrong, just happened all of a sudden.

MadMacs0

Level 5

5,221 points

Oct 14, 2014 2:02 AM in response to KAZZATRU

Check for the presence of this directory (folder)

/Library/Application Support/JavaW/

and this file

/Library/LaunchDaemons/com.JavaW.plist

Some additional details are at iWorm method of infection found!.

As far as we know those are the only additional items installed by this thing, but we are still learning. If found, trashing them both will probably completely disable it.

You indicated before that you had followed Linc Davis' instructions, which check for both of those, so if you did that were you able to locate them?