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Can't connect iphone 6 to jbl charge using Bluetooth

I have had no problem with my iPhone 4s connecting to Bluetooth on my jbl charge wireless speaker. Have iphone 6 and can not get it to find the device. Works fine with my Toyota entune? Any suggestions

iPhone 6, iOS 8

Posted on Oct 9, 2014 8:31 PM

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20 replies

Jan 19, 2017 6:51 PM in response to Arnoud1982

Hey Arnoud1982 try this:

  1. Open Bluetooth Preferences in the System Preferences
  2. Find the JBL Charge 3 (JBLC3) and click on it to show the X button to click on
  3. Turn Bluetooth off on the computer and the JBLC3 and then turn back on both devices
  4. Back in Bluetooth preferences, find JBLC3 in the list and click on Pair
  5. Hopefully your JBLC3 will make a sound indicating that you have connected and the power button will go blue.

Hope the above helps.


edit: duh... just realised that this was for an answer for a computer and not an iPhone (apologies)...

Mar 14, 2017 11:05 AM in response to Arnoud1982

I just finished with Harman Support and this is what worked for my JBL Charge 3:

1. Press the power button to turn the speaker on.

2. Press both the volume up ➕ and play/pause buttons (>||) at the same time until the speaker turns off (should only take a couple of seconds). This will reset the speaker.

3. Go to Settings on your iPhone and make sure bluetooth is active.

4. Power the speaker back on and press the bluetooth button on the speaker. Once it starts flashing, it should show up on the menu in your iPhone under My Devices.

5. Touch the speaker name and it will begin pairing to the speaker.

Can't connect iphone 6 to jbl charge using Bluetooth

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