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apps won't update. When I click "update" it just opens the app. Also, "update all" option is unavailable (grey) iphone 5

I have an iphone 5, I have many apps to update. when I open App store and go to update app, it just opens the app. I closed down all my apps and restarted my phone. please help. thanks.

iPhone 5, iOS 7.0.4

Posted on Oct 10, 2014 8:38 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2014 1:21 PM

I also have an iPhone 5 on iOS 7.0.4 with the same issue since this morning!

87 replies

May 17, 2015 2:45 PM in response to hollyb78

I had this very same issue. Check how much space you have left on your device and how big the particular update is. It may be that your device simply doesn't have enough space to download any new content/updates. This was the issue for me. Once I deleted a few apps/cleared out my phone a bit, I was able to update the app and the App Store stopped opening the app when I hit "update". This is also why your apps may not longer be automatically updating. Go to settings, then general, then usage to see how much space you have on your device. The size of the update is listed in the App Store under your updates. Hope this helped!

May 23, 2016 10:46 PM in response to hollyb78

I'm sure this has gotten taken care of by the ppl here but for the next person with this issue here's what I did thanks to the person who posted to check "restrictions ". I went to Settings > General > Restrictions and turned on "in app purchases" which my toddler must have turned off while playing with my phone. Fixed the problem for me.

apps won't update. When I click "update" it just opens the app. Also, "update all" option is unavailable (grey) iphone 5

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