The app store update is not working. "Update All" is greyed out. When I tap on individual apps' "Update" button, it just opens the app and does not update it. I've closed App Store and restarted it and I've rebooted my iPhone. This is new. Seems like it just started after updating the App Store, ironically.
iPhone 5, iOS 7.0.8
iPhone 5, Windows 7, iOS 7 Win 64 bit
WWhen you say you "closed" App Store and restarted it did you do it like this? To quit an app double click the Home button to reveal the row of recently used apps. Flick up on the page preview and it will fly away and disappear. That quits the app.
Yes, like that.
I see this, too. iPad mini retina, iOS 7.0.6. It started a day or two ago. The problem survives App Store restart and device shutdown and reboot. One odd thing was that a tunnelbear update was stuck in download. The only way I could delete it was to go to settings->usage and delete it from there.
Same problem here, iPad2 iOS 7.0.4.
Hi,
Please check the below settings:
SETTINGS > iTunes & APP STORE > Automatic Downloads.
In this section, is the Apps ON {GREEN BUTTON}?
In this Section is the , USE CELLULAR DATA ON or OFF?
> If the Cellular Data is OFF, then it will Automatically update on WiFi Network and you do not have to manually update the applications.
I> f the Cellular Data is ON, then its maybe cause of the slow cellular network that you are unable to update applications.
SAme here. Ipad2 and Iphone 5, both on IOS 7.04. Started 2 days ago.
I (and probably We) don't have automatic update.
This is a very recent problem, it happened since a few days ago, and exactly as described in the first post.
"Update All" grayed out and individual "Update" starts the application instead of updating it.
And I didn't change anything in the Settings.
Hopefully more people will find out this problem in the next few days and find this post to report it.
Try to use a WiFi rather than Cellular Data for Update or just leave the phone connected to WiFi for few hours and monitor.
I appreciate the help, Abhishek, but none of that is working. On my phone, Cell Data was on as it has been ever since I've owned that phone. I turned it off just to see what happens. No change. "Update All" is still greyed out and tapping on individual "Update" buttons just opens the app.
What we'd like to know is what happened to the App Store app because to me, that is what is the problem. I believe that all of us have done nothing to settings and just recently found this to be a problem. This needs to be reported to Apple.
I have several devices and I don't see this happen on my iphone6. On my 4s and ipad running 7.1.2 I can't update apps since clicking on the update icon causes the app to open rather than start an update.
Same problem here
But with the iPad and iPad mini, with the iPhone its working still fine.
IOS7 !
Hi. Same problem encountered. Eventhough i retarted or hard reset my iphone 4s.. nothing happends. even set auto date and time off and put date few years ahead.. no success.
Just to help everyone with this issue until it is fixed you can still update any app by doing this:
. Search for the app in the app store.
. Click on the "Open" icon next to the app name.
. Enter your Apple ID password if you are asked.
. This will update the app instead of opening it.
You can also click on the app picture in the search list this will open a new window where you will be able to click on the "Update" button.
A message will tell you that you already have this app and ask you if you want to update it.
Note: In the App Store update section the updated app will still have an "Update" button next to its name but it will be listed with the updated apps.
Here is what I discovered. All of the apps in question are already updated. Everyone check your apps for this. I looked up the app's version number in the description in the App Store and then in the About or Settings of the app and compared the two. All of the apps that have the Update button are actually already updated. That would explain why the Update All button is greyed out. So the real problem is that for some reason, the App Store app is not recognizing this and still thinks these apps need to be updated. That would also explain why when tapping on Update that it opens the app instead because the button should really say "Open."
Iphone 5s Jail-broken (same issue)
first, I'd like to know whether all users posting here are jail-broken or not because that leaves us to the issue of it being a cydia bug, but in case some are not jailbroken then it's an apple issue and need to be reported and confirmed ASAP
App Store app update does not work
