You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am not able to download App updates nor iTunes on my iPAD2

Although I am able to surf the web and do email, I am not able to download anything from App Store (new apps and updates) and iTunes. I recently upgraded my iPAD2 to IOS8.0.2. I have no problems with my iPADmini or iPhone 6. I tried resetting my iPAD, logging out & in of my account. Nothing works.

iPad 2 Wi-Fi, iOS 8

Posted on Oct 10, 2014 10:31 AM

Reply
8 replies

Oct 10, 2014 11:32 AM in response to jvanstee

Reset your iPad. No data will be lost. Hold down on the sleep and home buttons at the same time until the Aple logo appears on the screen. It takes about 10 seconds. Let go of the buttons when you see the logo and let the iPad start up.


If that still doesn't work, try resetting your modem. I realize that you may still be able to connect to the Internet, but it can help. Unplug it for about 30 seconds then plug it in again.

Oct 10, 2014 11:51 AM in response to jvanstee

If you try the other solutions and nothing works, you may have to resort to resetting it back to the factory default condition. Here's someone else that had a good result on it (but on another issue). This will actually solve many different issues ... but do try the simpler solutions first. And always be sure to have your backups in order!


iPad 2 has major problems with iOS 8 [solved]

https://discussions.apple.com/thread/6586844


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766

Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

Oct 20, 2014 1:41 PM in response to jvanstee

I would recommend doing a reset to factory default with the iTunes program and don't put your backup back on until you check it out, with this new revision, iOS 8.1, which has some bug fixes, besides new features which are included.


And, report how it's going with the new revision ...


Re: Report on the NEW iOS 8.1 Revision Today


Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766


iTunes: About iOS Backups

http://support.apple.com/kb/ht4946


Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

I am not able to download App updates nor iTunes on my iPAD2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.