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iPhone is stuck in headphone mode

I hadn't used the headphones before this happened. I've tried cleaning out the jack with a match (it looks very clean) and plugging the headphones in and out several times whilst watching a video. Neither worked.

Any ideas?

Thanks.

[Re-Titled by Host]

iPhone 6, iOS 8, 1 day old.

Posted on Oct 11, 2014 5:26 AM

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Posted on Feb 14, 2017 8:26 AM

Saw a bunch of posts on this and some of the answers are pretty stupid. In fact, some are malicious. There is no software reset, reboot, network reset steps to do this. The headphone jack is DIRTY and/or got wet. That simple. Phone thinks there is a jack in there so its stuck in headphone mode. One suggestion was to stick a paperclip in the jack. That will potentially damage your jack and phone!!! How stupid can one be?

Heres a fix that is SAFE and works. Use a cotton swab to rub alcohol or contact cleaner on the head phone cable jack and insert it a few times. Each time you pull it out, wipe the jack clean and insert it again. keep doing it until you see your ringer volume pop back up. Don't stuff a cotton swab up in there. I ended up using a toothpick with a tiny lens cleaner cloth wrapped around it and was able to insert it into the jack and rotate as I pulled it out. Lens cloth came out very dirty. Phone works now.

302 replies

Aug 9, 2018 11:00 AM in response to JakeKovoor

I was out in heavy rain for 30 seconds with phone in my pocket and wasn’t aware that it had got damp but that must have been the cause.


Having seen this thread I connected to a Bluetooth device and switched airplane mode on. The volume control then reverted to showing normal volume not headphones. When I turned off both airplane mode and Bluetooth, the volume stayed in normal speaker mode, so all good again.


Whether this was a coincidence that the headphone socket dried out at this point I don’t know. I suspect that allowing the phone to gently dry is probably key. The bag of rice tip found elsewhere is worth using, as I would have gone to that next, as it has worked with my wife’s phone when dropped down the toilet.

Dec 25, 2014 9:17 PM in response to patrickfromnewbridge

If nothing works, such as q-tip trick, un-plug in and plug in of the headphone, bluetooth speaker trick, the Setting/General/Accessibility/incoming calls (audio routing for newer software)/set speaker, then headset, turning on shazam, activiate siri...etc. TRY THIS, 1) have someone call you, 2) turn on to speaker mode, 3)turn off the speaker, 4) plug in your headphone, 5) un-plug headphone. This should work!

Jan 5, 2015 10:30 PM in response to r850723

I tried plugging and unplugging my Apple headphones 7-8 times like everyone else was saying, but it didn't work! I had all but given up and decided to go to the Apple Store... Then I stumbled upon this gem of a post!!! Thanks so much! Worked like a charm. I wasn't sure at first because nothing happened immediately, but once I hung up and started playing with my volume buttons it stopped saying "headphones" and started reading "ringer." It worked great, thanks again!

Jan 25, 2015 12:00 AM in response to patrickfromnewbridge

Went on a scuba diving boat today and noticed when I got back my iphone6 stuck in headphones mode as I was filming people jumping off boat and splashing into water. Thought salt water must have gone in the jack hole and dried leaving salt crystals.

TRied all the techniques listed here, cotton bud tip that was soaked in methylated spirits in attempt to disolve/ dislodge any salt or grime.

Still would not work, then while playing around with volume buttons and sending some txts I got two text messages back from some friends and this fixed the problem.

The sound from the message being received somehow reset this iphone earphone stuck 'bug'

Very happy Chappy as I don't need to go to a service shop to pay for repairs.

In summary, after cleaning earphone jack with cotton bud dipped in ethanol or methylated spirits allowing to evaporate and dry, get someone to text you a few times making sure you have a sound enabled for incoming texts.

IPhone 6 back to normal

Feb 20, 2015 11:08 AM in response to patrickfromnewbridge

I tried a bunch of the solutions in these kinds of threads. My phone was waterdamaged and the problem started with the heaphone stuck issue. It also died a few times with blue screens of death, but a few nights in a bag with rice solved that problem.


The headphone problem persisted. I solved it by making a call with the headphones in, and during the call, I unplugged the headphones and the voice began coming through the earpiece of the phone again. Tried Spotify afterward and music was coming through the speaker!

iPhone is stuck in headphone mode

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