iPhone is stuck in headphone mode

I hadn't used the headphones before this happened. I've tried cleaning out the jack with a match (it looks very clean) and plugging the headphones in and out several times whilst watching a video. Neither worked.

Any ideas?

Thanks.

[Re-Titled by Host]

iPhone 6, iOS 8, 1 day old.

Posted on Oct 11, 2014 5:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2015 5:35 AM

so I read through this forum on all the solutions and none of them worked. However the ONE that did was SETTINGS>GENERAL>RESET>RESET NETOWRK SETTINGS. This only removes any passwords you have for wireless networks and does not reset any personal things such as pics, contacts, etc. After the the phone came back on work right away!

302 replies

Jun 14, 2015 10:12 AM in response to patrickfromnewbridge

Mine was stuck in headphone mode after getting moist from cutting grass, and I tried everything.


Here is what worked for me.


  • Put phone in airplane mode
  • Power off your phone
  • Get swimmer ear drying drops, which I think is most pure alcohol 94%
  • Pull most of the cotton off one end of a q-tip
  • Put a bunch of drops on the q-tip
  • Stick it in the headphone jack and twist as you go completely in, it was very tight (I could hear it getting squeaky clean)
  • Keep twisting as you pull it out


My phone actually powered on automatically while doing this and when I was entering my PIN, I started to hear the clicks. Hope this helps.

-Nick

Jan 30, 2016 10:11 PM in response to patrickfromnewbridge

After trying every option to get it out of headphone mode, I finally was successful with this approach:


  1. Plug in your headphone with the phone still in sleep (Locked). iPhone will wake up when the jack is inserted.
  2. Push the power button on the right side to lock the phone and put it back into sleep.
  3. Press the power button again to wake it and unlock your iPhone 6 to its home screen.
  4. Remove the headphone jack from the phone
  5. Test the volume control. It should be out of headphone mode now.


Jan 25, 2015 12:00 AM in response to patrickfromnewbridge

Went on a scuba diving boat today and noticed when I got back my iphone6 stuck in headphones mode as I was filming people jumping off boat and splashing into water. Thought salt water must have gone in the jack hole and dried leaving salt crystals.

TRied all the techniques listed here, cotton bud tip that was soaked in methylated spirits in attempt to disolve/ dislodge any salt or grime.

Still would not work, then while playing around with volume buttons and sending some txts I got two text messages back from some friends and this fixed the problem.

The sound from the message being received somehow reset this iphone earphone stuck 'bug'

Very happy Chappy as I don't need to go to a service shop to pay for repairs.

In summary, after cleaning earphone jack with cotton bud dipped in ethanol or methylated spirits allowing to evaporate and dry, get someone to text you a few times making sure you have a sound enabled for incoming texts.

IPhone 6 back to normal

Mar 17, 2015 7:26 AM in response to r850723

If nothing works, such as q-tip trick, un-plug in and plug in of the headphone, bluetooth speaker trick, the Setting/General/Accessibility/incoming calls (audio routing for newer software)/set speaker, then headset, turning on shazam, activiate siri...etc. TRY THIS, 1) have someone call you, 2) turn on to speaker mode, 3)turn off the speaker, 4) plug in your headphone, 5) un-plug headphone. This should work!



This worked for me! Cleaning out with a q-tip and then accessing Visual Voicemail and playing a message. There's a button that forces the message to be played though the Speaker, and this seemed to reset the Headphones Mode back to normal.

Apr 15, 2015 1:38 PM in response to patrickfromnewbridge

I tried a bunch of these solutions and they didn't seem to work. So I improvised and placed a handkerchief over the headphone jack and plugged in my headphones as far as the plug would go in through the handkerchief and I just gently rotated the plug. I'm sure any clean piece of cloth would work so long as it's smooth and slender. Basically, the cloth that you use should be able to absorb water or clean out the inside of the jack. Hope this helps!

May 2, 2015 2:28 PM in response to r850723

YOU ARE AWESOME!!!! After spending approx 1 1/2 hours drying phone and making sure everything was working after dropping my iphone 6 in water (no, I'd prefer not to explain why that happened :-) ) I couldn't get it off of "headphones" mode. Your suggestion was the only one that worked. As YetiThunder mentioned, it was fixed after I hung up and started turning up / down the volume buttons. Thanks again!!!

Jul 2, 2015 9:31 AM in response to patrickfromnewbridge

I just had the same problem and fixed it. I took a headphone jack and plugged it in multiple times! then i proceeded to take a can of air and blow it out with pressured air. After all of that i took the phone and just held down the two volume buttons the home button and the power button and did a hard reset. When it came back on it was back in "ringer" mode not "headphone" mode when you turn the volume up and down.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone is stuck in headphone mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.