iPhone is stuck in headphone mode

I hadn't used the headphones before this happened. I've tried cleaning out the jack with a match (it looks very clean) and plugging the headphones in and out several times whilst watching a video. Neither worked.

Any ideas?

Thanks.

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iPhone 6, iOS 8, 1 day old.

Posted on Oct 11, 2014 5:26 AM

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Posted on Feb 14, 2017 8:26 AM

Saw a bunch of posts on this and some of the answers are pretty stupid. In fact, some are malicious. There is no software reset, reboot, network reset steps to do this. The headphone jack is DIRTY and/or got wet. That simple. Phone thinks there is a jack in there so its stuck in headphone mode. One suggestion was to stick a paperclip in the jack. That will potentially damage your jack and phone!!! How stupid can one be?

Heres a fix that is SAFE and works. Use a cotton swab to rub alcohol or contact cleaner on the head phone cable jack and insert it a few times. Each time you pull it out, wipe the jack clean and insert it again. keep doing it until you see your ringer volume pop back up. Don't stuff a cotton swab up in there. I ended up using a toothpick with a tiny lens cleaner cloth wrapped around it and was able to insert it into the jack and rotate as I pulled it out. Lens cloth came out very dirty. Phone works now.

302 replies

Aug 16, 2015 6:06 AM in response to r850723

Thank you r850723!!! Like another poster, I had done all the "tricks" - unplug/plug, q-tip, soft reset, reset network settings, unplug/plug during call, etc. I was so worried because this phone is only 6 weeks NEW and I knew for sure there was no water damage, it was never dropped, etc. The phone was working fine yesterday then this morning I woke up to change my ringer to loud and then it said headphones only.


I did your trick exactly as you put, except the last step I hung up and then changed the ring/volume switch on the side and voila it went back to "Ringer". Thank goodness I don't have to take a trip to the Apple Store. But if it happens again unfortunately I will go into the Apple Store because it shouldn't be a recurring thing! Thanks!


1) have someone call you (I called myself from my home phone)

2) turn on to speaker mode

3)turn off the speaker

4) plug in your headphone

5) un-plug headphone

6) hang up

7) adjust the ring/silent switch


It should no longer say "headphones"

Aug 19, 2015 8:25 PM in response to pasquotanksurfer

I read ALL of these threads and suggestions, none worked! I tried plugging in a headset several times, qtip, alcohol speaker, making a call on speaker, then unplugging headset during call, nothing worked. THEN…I saw the thread with some guy took a can of that compressed air with the red plastic tube on the end and sprayed it in the headphone jack for 10-20 seconds, while adjusting the ringer volume up and down and ….IT WORKED!!! It left headphone mode, back to ringer mode. I was having all the symptoms everybody was having on this thread, hope this helps!!!

Sep 29, 2015 11:39 AM in response to patrickfromnewbridge

I tried everything in this blog, the q-tip trick, putting a tissue over the headphone hole and inserting the headphone as far as it would go, cleaned the headphone jack with alcohol, used a paper clip and moved it around.... Nothing worked, I tried putting in on airplane mode for 1 hr, then turned it off and nothing would happen, but that was because I was missing something; so here is what I did and worked

Turn on airplane mode → do a full shut down of the phone, not only turn in off, you need to so a restart of the phone by pressing both the home and upper right hand buttons until the apple logo comes out (for about 10 seconds) wait until your phone turns back on and it will be on airplane mode → turn off airplane mode

This should do the trick

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iPhone is stuck in headphone mode

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