iPhone is stuck in headphone mode

I hadn't used the headphones before this happened. I've tried cleaning out the jack with a match (it looks very clean) and plugging the headphones in and out several times whilst watching a video. Neither worked.

Any ideas?

Thanks.

[Re-Titled by Host]

iPhone 6, iOS 8, 1 day old.

Posted on Oct 11, 2014 5:26 AM

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Posted on Jan 17, 2015 5:35 AM

so I read through this forum on all the solutions and none of them worked. However the ONE that did was SETTINGS>GENERAL>RESET>RESET NETOWRK SETTINGS. This only removes any passwords you have for wireless networks and does not reset any personal things such as pics, contacts, etc. After the the phone came back on work right away!

302 replies

Dec 6, 2015 10:17 AM in response to patrickfromnewbridge

This is the only thing that worked!! but it took two goes, I kept my friend on the line for about 10 minutes, kept him on speaker most of the call, plugged the headphones in and out a few times, then DURING the call tried to play audio through several apps like youtube and iTunes until bit by bit the audio came back. The audio came back pretty quickly for music, then for video, but took a few minutes before I got audio back for the actual phonecall (before I could hear him without speakers)

Dec 6, 2015 1:03 PM in response to patrickfromnewbridge

So the general response seems to be "I tried all the hints here for, like, 5 hours, and finally THIS ONE HINT actually worked. THANK YOU". I think the real lesson is: put your phone in a dry place overnight, and try it in the morning. (That being said, what I was doing when a friend's phone started working again was adjusting the volume using the buttons on cable of the original headphones.)

Jan 22, 2016 7:48 PM in response to patrickfromnewbridge

So this happened to my iPhone 6 today. My phone is very clean and I have an OtterBox case on it. I never use the headphones. I did go to the beach earlier in the day and at first wondered whether I might have inadvertently gotten some sand into the phone although as I said above I do have a pretty good case and I am very conscientious about where I leave and how I use the phone. I tried all of the suggestions on this page. But with no success. It occurred to me that the only thing unusual during the day was at the phone would've been exposed to more heat than normal. I then put the phone in the freezer for 15 minutes. When I came out it was fixed! Can't swear this was not a coincidence but I feel like based on the above it was probably the freezer that fixed it. Not sure Apple would approve but it certainly beats sending the phone in for repair :-)

Feb 15, 2016 3:04 PM in response to patrickfromnewbridge

HI ive just had this problem for a few hours and tried literally every solution that every person has given.. The one that worked for me was this..


go on to settings/general/accessibility/call audio routing.


have someone call you


turn on speaker


turn off speaker


plug headphones in


plug headphones out


problem solved!


saved me having to go to a Apple Store. Many thanks!!!

Apr 1, 2016 12:41 PM in response to patrickfromnewbridge

Dropped my iPhone 6s into toilet 5 hours before solving the ringer/headphone issue. My iPhone was covered with rice 4 hours of this time and before that I tried to shake all the excess water out of the phone against a tissue.


Having tried all tricks in this thread (reboot, airplane mode, voiceover, changing ringtone & adjusting volume, q-tip/cotton bud, call with speaker+headphones, blow drying, erasing network settings), I was pretty much left with hardware reset & iOS reinstall. However, I decided to try forced reboot by pressing power and home buttons. After turning the phone back on the problem was gone. Go figure.

Apr 4, 2016 7:13 PM in response to patrickfromnewbridge

Had a similar situation on my son's iPhone 6 Plus. I repair Smartphones professionally although not Apple certified. Had the same issue but no software adjustments worked. Therefore the issue was hardware related. Turns out the issue was in pocket lint that worked it's way into the speaker jack. You need to open the phone and blow compressed air on the speaker jack from the inside of they phone. If you blow compressed air in from the jack opening you are only forcing the blockage deeper into the jack. Once the lint is removed the phone should function fine again.

Apr 24, 2016 7:28 PM in response to patrickfromnewbridge

Patrick I hope this has worked for you and is fixed already, but anyone else reading this, the quick fix seems to match up with what Windows users have learned a long time ago. "When in doubt, restart."


Except in this case, it's not just powering down your phone. You need to press and hold the home button and power button at the exact same time (like you're about to take a screenshot, except don't let go right away) and keep holding it for approximately 10 seconds. At that point your screen will go black. Wait a few seconds, press and hold the power button and the phone will power up again. This is considered a "hard restart". It fixed the problem immediately on my phone. For reference, I have the iPhone 6s Plus.


Good luck everyone. And PS... It's a good idea to do a hard restart every few months or so. It clears up any excess data, or cookies left behind by all the apps or websites, etc. I learned this trick from a friend of mine's son who works at the Apple Store. I had a problem with the iPad it froze up and wouldn't start up, from the powered down state, I pressed and held the home and power buttons at the same time, and it worked. This is something that unfortunately we don't all know about.

Jun 2, 2016 5:26 AM in response to patrickfromnewbridge

I had this problem today with my iPhone 6, and I tried everything (cleaning the jack, reseting the network, reboot the iPhone).

After one hour, expecting to have to go to an Apple Store, I tryed an ultimate idea : kill all the application, and reboot the iPhone (pushing home button and lock button together during 10s) : MIRACLE ! The problem is solved.

As I didn't touch the connector during the operation, I'm pretty sure that there is a software problem. Since the last update (iOS 9.3.2), my device is not very stable... I hope this app reset and reboot will help.

Jun 25, 2016 3:32 AM in response to patrickfromnewbridge

As a person who a person who fixes many iPhone's through a 3rd party company, I see this problem quite a lot. There is 3 big ways to fix this.

1. Clean out clean the headphones jack. This can be done by taking some fluff of the end of a q-tip and swabbing around.

2. Plug and unplug 6-7 times and hard reboot your phone (hold the power and home buttons until the apple logo shows up).

3. If the problem still persists your headphones jack might be damaged internally. If that is the case you will need to replace the docks cable. I recommend looking online for a local company that does apple repairs to replace the part.


I hope that fixes your problem.

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iPhone is stuck in headphone mode

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