HBO GO won't activate on Apple TV but it's activated on my MacBook Air

Tried to launch HBO GO over and over using Safari and it wouldn't launch. Then I tried it with Firefox and had no problem!

I'm an idiot. There are 2 services... HBO GO and HBO NOW. I subscribe via apple tv and that correlates to only the HBO NOW. HBO GO is activated through your TV subscription.

was having this same problem. did these steps (update wasnt necessary but did it anyway) then restarted and went to "activate device" in settings of HBO GO. success! good luck. infuriating problem.

One thing I was contemplating was just airplaying my iPad (which always worked) to the Apple TV. Just a way around the problem if anyone hadnt thought of that.

THANK YOU! You were right! Patience is key haha

ok so i've read all three pages on this thread. However none address the issue i have. I go to to re-activate my Apple TV on hbogo.com/activate, select my provider (suddenlink) and enter my login information successfully, then nothing happens. I've done this on safari (Mac and iOS) as well as Mozilla, and IE11. Nothing happens after that. I never get the chance to enter activation code, ON ANY BROWSER!

Its so frustrating because i was just using this device over the weekend!!!.

BTW, i've cleared history, caches etc.

Any help is much appreciated!!!

Same problem as others. Repeated attempts to activate my 2nd gen Apple TV device. Despite getting the 'success' message on both laptop and Apple TV, i can only watch HBO Go on he laptop. On the Apple TV, the films/programs start, with the parental guidance information, but then a notice saying 'Checking for more videos' appears, along with the spinning/loading wheel. After that it just reverts back to the previous menu page. V frustrating.

If you have an iPad, log into HBO GO. Once logged in go to the upper right hand corner and there find a drop down menu that says, "IPAD or APPLE TV", click on APPLE TV and it will immediately transfer you from your iPad to your Apple TV.

Hope this helps solve your problem.

Prinaynay, you were very helpful to me, thank you. I mean it turns out that the simplest answer, was the answer, we just had to wait for 3 extra seconds.

THIS WORKED INSTANTLY;

I just deleted then re-downloaded the HBOgo app, went through the activation process, and BANG!

May seem simple but I tried everything before that worked.

I had this problem... tried everything in this thread and nothing worked. Was trying to activate HBOGO on my AppleTV using an iPad. Finally tried using my Android phone and it worked! Apparently something about the location settings on Apple devices messes with the setup. So, if anyone else ends up in my shoes, try using a non-Apple product, or look up how to override it.

I used to sign in to my HBO GO on my Apple but cannot do so now! Help! I see that many requests on this subject, so not just me. Thank you!

THANK YOU!!!!

Stompbx you hit the jackpot!!! I've tried everything before but key was in using an ANDROID DEVICE!! It worked the very first time I tried!! Thank you for the hint!