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How do I remove an alias from my Apple ID?

How do I remove an old xxx@icloud.com alias from my Apple ID when there is no Delete button? Further, I can create new alias and delete them again because new alias come with a Delete button, but how can I remove the old alias? Any suggestions?

iMac, iOS 8

Posted on Oct 13, 2014 1:45 PM

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Question marked as Top-ranking reply

Posted on Mar 7, 2017 4:06 AM

I have the same problem.


I have had a change of name (through divorce) and I cannot get rid of the ALIAS email address which contains that married name.


Other ALIAS emails offer the option of DELETE (X) but not this one which has a (?) instead. When you click it it says it is an ALIAS email of my APPLE.ID. But nowhere to remove or edit it in any way.


Please help.


Thank you

79 replies

Dec 16, 2016 1:04 PM in response to Roger Wilmut1

Just because it is a poor practice to allow access to your devices without a passcode doesn't mean this is not a BUG that Apple needs to FIX!


Certain things should require a level of security beyond a simple device passcode. Adding a permanent email address to your AppleID is one of those things. At the very least it should be protected by your AppleID password.


And there certainly is a use case for changing the email address when it was created intentionally!

Dec 16, 2016 2:04 PM in response to jgvaughan

It's not exactly a bug, as such. When you have an Apple ID which isn't already an @icloud.com address, and you create an iCloud account, you are asked to create an @icloud.com address to go with it. This is 'burnt into' the account and cannot be changed. You need the Apple ID to set up an iCloud account, but if you have already done so but not enabled email then you can do so as you are already signed in - just as you can get into and make changes in any online account if you have left it signed in.


In your case you can create up to three 'aliases' to use as email addresses with the account and just ignore the main one (it's good practice anyway to use an alias for normal email as it can be changed if for example you start attracting a lot of spam).

Dec 26, 2016 5:19 AM in response to 68nick

I just got an IPad Mini for Christmas and some how I was assigned and alias also. To delete the alias do the following...

  • Settings
  • Select Facetime
  • to the right, select under, "You can be reached by Facetime", select the alias ID and remove.
    • It inform you that once you remove it, it will be permanent and click ok and it will permanently remove the ID.
    • I did a test Facetime from Ipad with the issue to my Ipad and the correct email now displays.
    • resolved for the Facetime and !Message, but not the mail. (Working on this now)
  • Hope this helps!🙂

Dec 26, 2016 11:39 AM in response to 68nick

I have a similar problem.


We tried to set up new (first time) Apple ID on a new device. It would not accept the email address domain name, which is a personal one, but perfectly valid. We tried to setup an iCloud address separately but that wouldn't work because we had no means of verifying it.


We had several goes and then decided to use another valid email address from a mainstream ISP. That worked and then became the Apple ID, so we then were able to create an ****@icloud.com address as a username alias. Then we found the same problem as you other guys - we cannot delete or separate the alias or original ID.


We are not talking about email contact or alias addresses. Other than the two created in the login process, others can be freely added and removed for contact or email account purposes.


Now I am stuck - the mainstream domain adddress will forever be associated with Apple. Customer services have confirmed that it is impossible to remove an Apple ID (whichever address is used to create it) or remove any ****@icloud.com addresses or aliases.


It stinks.


To add insult to injury, after trying desparately to right this mess, Customer services then enabled my private domain name so that it could be used for a primary Apple ID. We have done that now and are using an alternative ID, but the icloud address we created is being used as an alternative contact address so the originally created ID thinks we are logged on as that, as well as the alternative ID. If I had realised that I would be in this mess and that the domain could be enabled, then I would have called Apple first and we would have been OK.

How do I remove an alias from my Apple ID?

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