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HP Laserjet P4014 Stopped – ‘Filter’ failed

I’ve seen discussion of this for other printers and versions of OS X. Has anyone seen this on 10.9.5 and, better still, solved it?

If I try to print to a networked HP Laserjet P4014, the print queue gives up with the message

Stopped – ‘Filter’ failed

Things I have tried so far:

downloading new HP driver software
resetting the printing system
changing the computer network name
rebooting

The only effect of all this so far is having to put back the printer’s network name and password.

At best, I get 1 page printed, followed by a Postscript error.

The only workaround so far: print to PDF and print the PDF from a Linux machine.

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Oct 14, 2014 4:59 AM

18 replies

Oct 25, 2014 12:31 AM in response to Philip Machanick

Here is my attempt at getting this handled on HP forums. Pretty pathetic so far, sad to say. All that has happened is they moved the posting twice to get it onto the “most appropriate” forum.

Updating to to Yosemite (10.10) made not difference.

Nov 7, 2014 12:52 AM in response to Philip Machanick

Our tech support updated the drivers on the print server and for now the problem has gone away.

It seems there was a protocol mismatch between the drivers on the server and the newer drivers on the Mac.

Mar 30, 2015 11:44 PM in response to Philip Machanick

I have similar problem in my company. Network printer on the server, mac 10.10.2, win2012R2. When printer has universal driver (on server), it work but is very slow (it spool one page from MAC to server, print it, spool another page, print......). When printer (on server) has driver (HP LJ 300-400 MFP m375-m475) only say filter failed

from error log:

D [31/Mar/2015:08:09:02 +0200] [Job 15] job id is 24...

D [31/Mar/2015:08:09:02 +0200] [Job 15] Sending print data...

D [31/Mar/2015:08:09:02 +0200] [Job 15] Set job-printer-state-message to "Sending print data...", current level=INFO

D [31/Mar/2015:08:09:02 +0200] [Job 15] RpcWritePrinter error -1!

D [31/Mar/2015:08:09:02 +0200] [Job 15] Cleaning up printer-state-reasons...

when I setup (on server) "start printing after last page is spooled" mac say, that Print-Job successful-ok, but on server it only start loading in the queue and disappear.

in both case printer on mac has driver HP LJ 300-400 MFP m375-m475

Any idea how get normal speed of print?

HP Laserjet P4014 Stopped – ‘Filter’ failed