Q: Hi I need help.

I can't access itunes store and really at a lose for solution. I have tried all Apple suggestion but just don't work. I have flush my dns, download the LSPFix.exe but at a lose after that.

When I access it always show me this msg: iTunes could not connect to the iTunes store. An unknown error occurred (0x80090318).

After running the Diagnostics: Secure links to iTune Store failed.

Below are my result:

Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)

Acer Aspire V5-471G

iTunes 11.4.0.18

QuickTime 7.7.5

FairPlay 2.6.16

Apple Application Support 3.0.6

iPod Updater Library 11.1f5

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 8.0.0.23

Apple Mobile Device Driver 1.65.0.0

Bonjour 3.0.0.10 (333.10)

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45

iTunes Serial Number 0038B6C803319150

Current user is not an administrator.

The current local date and time is 2014-10-16 00:15:31.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.

Video Display Information

NVIDIA, NVIDIA GeForce GT 620M 

Intel Corporation, Intel(R) HD Graphics 4000

**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 11.4.0.18 (x64) is currently running.

iTunesHelper 11.4.0.18 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {F4150A5D-5CDC-4283-9453-FDED1072681C}

Description: Qualcomm Atheros AR5BWB222 Wireless Network Adapter

IP Address: 192.168.1.58

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.254

DHCP Enabled: Yes

DHCP Server: 192.168.1.254

Lease Obtained: Wed Oct 15 22:30:47 2014

Lease Expires: Thu Oct 16 02:30:47 2014

DNS Servers: 192.168.1.254

Adapter Name: {4EB1BDE6-AB58-49C0-9545-F8280CEDC71B}

Description: Realtek PCIe GBE Family Controller

IP Address: 0.0.0.0

Subnet Mask: 0.0.0.0

Default Gateway: 0.0.0.0

DHCP Enabled: Yes

DHCP Server:

Lease Obtained: Thu Jan 01 08:00:00 1970

Lease Expires: Thu Jan 01 08:00:00 1970

DNS Servers:

Active Connection: LAN Connection

Connected: Yes

Online: Yes

Using Modem: No

Using LAN: Yes

Using Proxy: No

Firewall Information

Windows Firewall is on.

iTunes is NOT enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.

The network connection timed out.

Basic connection to the store failed.

The network connection timed out.

Connection attempt to Gracenote server was successful.

The network connection timed out.

Last successful iTunes Store access was 2014-08-10 21:05:08.