Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

error iTunes Store : 0x80090318 (the solution)

error iTunes Store : 0x80090318

solution open a command windows like below and execute in :

C:\Windows\system32>netsh winsock reset

User uploaded file

the error

User uploaded file

iTunes 11.1.0.126-OTHER, Windows 7, upgrad iTunes 11.1.0.126 Windows 7

Posted on Sep 28, 2013 11:13 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2014 3:03 PM

Hi Graveth,


I had the same problem as Mark (C:\Users\Mark), and after tried your suggestion of "CD\WINDOWS\SYSTEM32" and then you type netsh winsock reset, it still doesnt work....could you please give the full command? I'm not a professional, so a step by step clear instruction would be really helpful~ 😊

thanks a lot!

33 replies
Sort By: 
Question marked as Top-ranking reply

Dec 1, 2014 3:03 PM in response to Graveth

Hi Graveth,


I had the same problem as Mark (C:\Users\Mark), and after tried your suggestion of "CD\WINDOWS\SYSTEM32" and then you type netsh winsock reset, it still doesnt work....could you please give the full command? I'm not a professional, so a step by step clear instruction would be really helpful~ 😊

thanks a lot!

Reply

May 10, 2015 6:34 AM in response to VincentvH

Under command prompt , like Mark, it is showing my name. When I right click there is no list to choose from for "run as administrator". When I goto C: I am unable to find netsh.exe....only can fund netsh. When I enter winsock reset the same message appears....need to run as administrator. Help!

Reply

Nov 21, 2013 8:18 AM in response to christian.windows.seven

Hi my name mojahid iphone i am a specialist iphone in sudan your Problem in your windows just update windows or install windows 8 pro with key and install new itunes version after that send me the misseg in thes number or call me if you hav problem in thes number +249124200097 or say thanks ...........

Reply

Jan 1, 2014 1:17 PM in response to christian.windows.seven

Thank you very much for your post... It helped me out!

I was getting the message that I had to run the rest as an administrator so I just did the following

From the Start Menu > type cmd

When you see the Command Prompt in the shortlist, right click and select 'Run As Administrator'

The command box will open up at the

C:\Windows\System30>

Then typed the reset information you provided.


Again, thanks!


Val

Reply

Jan 28, 2014 9:25 PM in response to christian.windows.seven

Worked great for me! It wasn't quite as easy to find. This was an older Windows xp computer. I clicked start, run, then typed cmd. That gave me the screen you see above in the original post. Mine looked somewhat different and had my name, but I just typed netsh winsock reset and it worked!


There was some connectivity issue. My internet Explorer was working, but certain links wouldn't connect. This fixed my problem. I am currently running an Ituned update, whereas before I kept getting the error message.

Reply

Feb 2, 2015 5:38 AM in response to OWLUL

Hey OWLUL,


I had the same error. I fixed it as follows:

1. Go to windows explorer with start+e.

2. Click on your C-disk.

3. In the search bar, type: netsh.

4. In the search result, manually look for the C:\Windows\system32\netsh.exe

5. Double click netsh.exe

6. In the MSDOS bar it says: C\:Windows\system32\netsh>

7. Type: winsock reset

8. Press enter

9. Reboot your computer

10. It should work now:)


Good luck!


Regards, Vincent

Reply

error iTunes Store : 0x80090318 (the solution)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.