I checked all of this below. It still doesn't work. I can make a FaceTime call, but not a phone call.
John
Occasionally when you use Continuity with your iPhone, iPad, iPod touch, or Mac, you might find that a phone call doesn't transfer to your other devices. You might not see the Handoff app icons where they should be. Or Instant Hotspot might not share the Internet with your other devices. Learn how to fix these issues.
If a Continuity feature like Handoff, phone calls, Instant Hotspot, or SMS messages isn't working the way you'd expect, make sure your devices meet the requirements. Then check your settings.
Handoff and Instant Hotspot are supported by the following Mac models, and require OS X Yosemite.
- MacBook Air (Mid 2012 and later)
- MacBook Pro (Mid 2012 and later)
- iMac (Late 2012 and later)
- Mac mini (Late 2012 and later)
- Mac Pro (Late 2013)
Handoff is supported by the following iOS devices and requires iOS 8. Instant Hotspot requires one of these iPhone or iPad devices with cellular connectivity and iOS 8.1. Instant Hotspot also requires Personal Hotspot service through your carrier.
- Phone 5 or later
- iPhone 4s (sharing iPhone calls only)
- iPad (4th generation), iPad Air, iPad Air 2
- iPad mini, iPad mini with Retina display, iPad mini 3
- iPod touch (5th generation)
Handoff works with an iPhone, iPad, or iPod touch with a Lightning connector and iOS 8.
Instant Hotspot works with an iPhone or iPad with cellular connectivity with a Lightning connector and iOS 8.1. Instant Hotspot requires Personal Hotspot service through your carrier.
Phone calling requires an iPhone with iOS 8 and an activated carrier plan.
Phone calling works with any iOS device that supports iOS 8 and any Mac that supports Yosemite.
SMS requires an iPhone with iOS 8.1 and an activated carrier plan.
SMS works with any iOS device with iOS 8.1 and any Mac that supports Yosemite.
Check the following settings on your iPhone, iPad, or iPod touch:
- Go to Settings > Wi-Fi and turn on Wi-Fi if necessary.
- Make sure your iOS devices are connected to the same Wi-Fi network by going to Settings > Wi-Fi and comparing the name of the network each is on.
- Go to Settings > Bluetooth and turn on Bluetooth if necessary.
- Go to Settings > General > Handoff & Suggested Apps and make sure Handoff is on.
- Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.
Check the following settings on your Mac:
- Go to the Wi-Fi icon at the top of your screen and turn on Wi-Fi if necessary.
- Make sure your Mac and iOS devices are connected to the same Wi-Fi network. Go to Settings > Wi-Fi on your iOS device and compare the name of the network with the Wi-Fi network on your Mac.
- Go to the Bluetooth icon at the top of your screen and turn on Bluetooth if necessary.
- In System Preferences > General, select “Allow Handoff between this Mac and your iCloud devices.” If you don't see this setting, your Mac may not support Handoff.
- Open the FaceTime app, go to FaceTime > Preferences and turn on “iPhone Cellular Calls.”
- Go to System Preferences, and sign out and then sign in again to your iCloud account.
If you don't see the option to use your iPhone or cellular-enabled iPad as an available Wi-Fi network, make sure that your cellular provider has provisioned Personal Hotspot on your device.
Last Modified: Oct 17, 2014