"Your iPhone is not configured to make phone calls using your mac."

I solved this issue by going into the facetime preferences on my MAC, and unchecking any of the other emails/phone numbers associated with my apple id. We share one account in my house for 3 phones and multiple emails, and it seems that when multiple phone numbers are selected for use on facetime on the mac, it doesn't know which to use to dial out.

Bad error message.

I needed to do several things on this list. One thing I found not on this list was the need to have the iPhone phone number in question selected on my Mac's FaceTime app. FaceTime -> Preferences -> Settings -> You can be reached for FaceTime at:

I had unchecked my iPhone's phone number to stop the pop-ups every time my phone rang. But now with Handoff being so handy, I needed to turn it back on.

My problem & solution:

I had changed my MacBook computer name but Apple didn't update it on my phone, so it no longer matched the device name selected in the "allow calls on" list on my iPhone. This was preventing me from being able to call out but still allowed incoming calls.

The solution was to logout of iCloud on my MacBook and back in again. This caused to device name in the list on my iPhone to be corrected.

FWIW - On my iPhone 5S, iOS 9.1, in Settings>Phone, I have one for "Calls on other devices".

I "Allow Calls on Other Devices" and select my late 2011 MBP (Yos) from the "Allow Calls On" list and I am good to go. I also toggled Handoff on (General settings, mentioned above)

Good Luck!

Should probably post this in the MAC forum.

Yea but your using your Mac to make the call.

I have the same problem. I will upgrade iPhone to 8.1 tomorrow and try again.

John

I did all of that 4 times over. No luck.

I have a iMac late 2010, which I know won't work on handoff. But, I think it should work with phone calls.

John

Look at your FaceTime settings and make sure, "iPhone Cellular Calls" is checked on.

This worked for me. Thanks!

I signed out of iCloud on the mac and signed back in. Still no go.

Then I signed out of iCloud on the iPhone and signed back in. The iPhone FaceTime setting 'iPhone Mobile calls' turned itself on....

I signed out of iCloud on the mac and signed back in. Still no go.

Then I signed out of iCloud on the iPhone and signed back in. The iPhone FaceTime setting 'iPhone Mobile calls' turned itself on....

That was the key for me. Both computer and phone needed to be set to receive FaceTime calls at my iCloud address. Thanks!

This fixed it for me. Thanks!!!

Signing out and back into iCloud on my computer did the trick. Thanks!

I had this issue too, running on iOS 10.3.2.

I disabled FaceTime on my iPhone and re enabled it, that worked fine for me.

Have a good day,

Sebastien