Anyone else getting getting OS X Server 3.2.2 can't be installed because Yosemite "too new?"

First line of the Server 3.2.2 description: Profile manager support for new features in iOS 8 and OS X Yosemite...


Yet won't install in Yosemite, despite being released after release of Yosemite.


Comments? Opinions? Alcohol?

Posted on Oct 16, 2014 5:31 PM

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71 replies

Oct 17, 2014 10:58 AM in response to gazzagasm

I feel your pain. I just purchased the 3.2 version exactly a week ago to the day. Heck, it even updated to 3.2.2 this morning, right before I upgraded to Yosemite. I feel as if, I've just got taken to the cleaners, if I have to RE-purchase a product that haven't had long enough for it to grow dust on it. If I have to pay for the 4.0 version, I'll stop payment on the purchase I made last week. I'll let the credit card company fight it out with a disputed claim.

Oct 17, 2014 11:28 AM in response to LeoFler

I agree. This kind of licensing is simply idiotic.


It has been about a few months since I have purchased the Server and now I can not even see it in my purchase history. Every company at least gives a paid upgrade option to their software. If Microsoft did something similar they would be burned down to ground.


I just didn't know that I wouldn't be able to use the Mavericks version before upgrading to Yosemite. When I saw that it was not compatible with 10.10 and an additional purchase is required, I switched back but guess what; because the cloud services are updated now, iWork suite does not integrate with it.


Also another problem is; since it is not shown in App Store anymore, what would happen if I had to format my Mavericks running computer? What If I specifically need a software that can only run on Mavericks?


Also for a company like Apple, it shouldn't be too hard to make its own software compatible with the next version of their operating system. Their current approach just looks cheap. Does Apple really need those extra bucks?


This is an excellent way to **** off customers who rely on business solutions from Apple. The #1 rule for server solutions is reliability. In my case OSX Server is just a toy box that I mess around to test some code but when it comes to some SOHO customers who rely on Apple's server solution for their office needs, it is a different story.

Oct 17, 2014 11:39 AM in response to Kraftwerk

Ah I rolled back from a Time Machine backup without any serious problems so everything (except iWork cloud integration) seems in place. As ı Stated in my previous message it is not a life or death situation for me to have the server running on a Mac or a Linux box. I didn't have the time to carry the setup to my local server and I just rolled back.


What I am angry about is Apple's approach. This is just a very poor move from a company of this scale. Leaving paid customers and people who rely on a more business oriented solution out in cold just does not match with Apple's way of doing things as long as I know...

Oct 17, 2014 12:10 PM in response to rec0n

That's kind of my beef about this whole thing. My whole purpose for getting this all ramped up was so that I could take advantage of the Deployment side of the application and update the Mac's on my network. It's a school with a Windows AD, and getting a persistent mapped network drive was trouble enough to convince me to get the Server App to control their application updates. Purchased the App last Friday, and suffered through Apple's enrollment process to finally get word yesterday morning (a day I take off of work) that I'm finally allowed to enroll the Mac's that they have in the Media Lab. Mind you, its not like I'm having to administer hundreds of Mac's, just like twenty, but when there's an application update to iMovie or a basic security update for OS X, I don't have to schedule the time to be in the Lab (they teach classes in there) and have to physically touch each one.


Come in this morning, get the Mac's enrolled, started setting up the auto-updates and profiles on the machines. Get an update for Server to 3.2.2, and "oh hey, I can upgrade to Yosemite too, cool!" Oh, I'm sorry, that application that you just purchased on the machine you JUST set up, won't work unless you shell out another $20 for the application. And yeah, I could roll back my machine to 10.9, but what's the point since I'm going to want to upgrade the Lab to 10.10 too. Why is being consistent and current such a bad thing?


Left me scratching my head and saying, "Wait, what?" Even MicroShaft doesn't pull this kind of stuff, and I've dealt with them for over 15 years. I just feel that I've purchased a used car with sawdust in the manifold at this point.

Oct 17, 2014 12:23 PM in response to LeoFler

I can totally understand you. What Apple did here cost both of us time (A lot of time in your case I guess). I just can not understand this kind of unprofessional approach towards any serious company product (especially one which has "server" in its name). Making Yosemite server a free upgrade wouldn't hurt Apple a bit. I am just having some real hard time understanding why they are choosing to implement a solution this way.

Oct 17, 2014 4:29 PM in response to LeoFler

If you actually take the time to read the description for OS X Server 3.2.2 it states that it is for Mavericks. If you update to Yosemite you need the Server version for Yosemite - which is version 4.0.


Complaining about a $19.99 price tag for server Software is quite laughable considering how much other server software costs.


I will give you that it could have been made much clearer by Apple in the way this are labeled and presented, but the bottom line is that those that read have an advantage.


I doubt your support ticket will have much effect.


So to recap..

OS X Server 3.2.2 is for Mavericks which introduces support for Yosimete clients being managed by 3.2.2. Server App.

OS X Server 4.0 is for Yosimete and requires an additional purchase ($19.99) as it is running under a new OS.


Pretty clear to from what I see.

Oct 17, 2014 5:25 PM in response to Kraftwerk

It is not that clear from my point of view. First of all I must say that I am not a native English speaker so there may be a lack of understanding about the product description. In both cases; as a person who has spent around 25 years in IT business, the licensing system for OS X Server does not make sense for me.


Current version of OS X server is not a enterprise product. You just can not run a network of hundreds of computers with it (To be honest I have never seen an Enterprise with hundreds of Macs in my entire life either). There are much more optimized solutions for that. OS X Server's main focus is the SOHO market. It can manage a computer lab, a small office of macs or like in my case it can be partially used as a test tool for some code that i write. Also Apple's current approach (temporarily removing the Mavericks version from MAS and purchase history) proves that they just do not look at that area seriously. As I mentioned in my previous post, In current situation the software is not downloadable and if some machine used as a server has a hard disk failure, then some people will get into serious trouble. This should not be the behaviour of a company that serves the enterprise community. For a real corporate product reliability and uptime are two of the crucial factors.


I agree that the $20 price tag is not high but the problem here is not about the price tag. I just do not like the way that Apple approaches to its customers. Let me put it this way: iWork suite was a free add-on when i bought my Mac Mini. What would you think if you had discovered that it was not free on Yosemite and Apple asked you to pay an additional fee for the software to run on the -new- platform?


Yes the description certainly lacks some crucial information like "This software can only be installed on Mavericks and will not be compatible with future versions of OSX" (Forgive my English, thats what I can do at 3AM in the morning =) I could understand that but even the current version of OS X Server description does not have any kind of information regarding upgradability. It says it is for Yosemite. The previous version stated that it was for Mavericks. People usually think that when there is a new version of a software you just upgrade it for free or pay a small upgrade fee for the new version. Also some companies offer free upgrades for the next major version etc. I would even understand if the new version had some major functionality difference; but well it doesn't...


What I am saying is. OS X Server is not a product that Apple gives its heart and soul to. It is just an add-on to their operating system that enhances some of its functionality. When I look from this perspective it just doesn't feel right to charge customers that have already paid a fee for the previous version of the same software.


Time to setup my Linux box for my work. After that maybe I can go back to Yosemite...

Oct 17, 2014 5:28 PM in response to Kraftwerk

I disagree and I think that you're missing the point. Am I quibbling over $20 bucks, yeah, I am. On the other hand, if I purchased a license from MS for Server 2012, Windows 8 or 8.1, and realized that I didn't want that particular OS or my hardware wouldn't support it, I'm totally within my rights to downgrade that license to Server 2008, Windows 7, etc. If you want to take it a step further down, I can purchase a subscription to Office 365 and downgrade that to Office 2013 the same way.


What I'm irritated at is the fact that there's a new version of the software that ONLY runs on the OS that was upgraded to the latest version for FREE and the only recourse I have is to spend more capital for the same software in essence. And the response, or lack of, so far has been, "Whoops, so sorry." You want to say that I didn't read the fine print, you must be an attorney, because WHO really reads the fine print. Especially when I have over 800 students and 150 staff that I have to support at the same time. Sure, I have the time to whip out the magnifying glass and hunker down in the library for a couple of hours to read all the fine print.


So to recap, its not about the $20 bucks, its about providing service to your customers, which sadly, I'm seeing less and less of these days. Now, if you'll excuse my I have to go yell at these ****** kids in my yard.....

Oct 18, 2014 5:10 AM in response to Kraftwerk

Hey Kraftwerk

your missing the point. 20 dollars is not much but when you pay for an app like server and they remove it from your purchases so you cannot download it anymore thats called stealing. It does not matter what the price is.

Mavericks is still there and if you want to stay on that for a while you also need the server app that you paid for. This is a move I did not expect from Apple.

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Anyone else getting getting OS X Server 3.2.2 can't be installed because Yosemite "too new?"

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