Anyone else getting getting OS X Server 3.2.2 can't be installed because Yosemite "too new?"

So I contacted Apple support today. Of course they can't really tell you anything because they're noobs and their supervisors say it is "Normal behavior" for the app to be removed from purchases without notice. So I said to this guy I did not agree with this poor level of service on Apple's part. He agreed with me this was not a proper way of handling business and said the best thing I could do was send in feedback through the feedback form. So I did. And then I sent another email to support, this time to the App store support line. We'll see what they come up with Please, do the same! slowly phasing out server is one thing, but screwing people that depend on the software is a step too far in my book. I don't care that I can't install server 4.0, but I NEED 3.2.2 at least, and I have a right to it, as I purchased it with my mac mini server in august of this year. It's too bad to see Apple go down this road so often as of late.

And the good news is that I am working with Support to get the purchased app back into the list. Found more issues with purchased apps. Should be solved soon. Will post again when there is news.

As I stated last week, I had logged a support case with Apple. I'm happy to report that they ARE refunding my original purchase. So even though I did end up re-purchasing the Server 4.0 app, I'm getting the capital back from the Server 3.2 purchase.

I think that this has been stated before, but I'll restate it here: Apple just isn't ready for the Enterprise wide services and support that other software companies have perfected over the decades. It's not just MicroSoft that's done this, I'm talking about Oracle, Novell (yes, they're still around), and to some extent Adobe.

Now I just have to get my Lab configured to talk to the server.......

Can anyone else confirm that their refund was approved?

They refused my refund yesterday due to the fact it was purchased over 6 months ago. I really do believe that Apple are being cheeky by doing this.

Problem is getting fixed.

Apple Support gave me a download link for server 3.2.2 where I could download and save the app for free. This only works on a Mavericks machine. This is for the moment the work around for those running Mavericks. For people running Yosemity you will need server 4.

When the problem is fixed the server 3.2.2 will show up in purchases again. Since Apple engeneers themselves are missing the server 3 app in purchases as well it should not take to long.

HAppy now?

LEts hope they fix the bug with 2 capital letters at the beginning of a sentence soon as well.

I Don't complain myself about having to pay like 18 euro for upgrading all my devices including the server. Try this with windhoze this will cost you a hole lot more 🙂

cheers

FYI - I have this issue too, luckily I have a few Mavericks servers floating about and have copied the Server.app from /Applications and dropped it on to a fresh Mavericks VM.

If anyone requires a copy of Server 3.2.2 I can provide. Use at your own risk it coming from someone random...

I have this issue as well. Already called Apple about it once, and also sent a supoprt request to the App Store helpdesk to at least be able to upgrade my client's servers still running 3.2.2 on Mavericks. So far no succes, as I'm also assuming in your case, since you haven't posted back.

On my server this has caused configuration profiles to no longer function, and as long as Apple doesn't reply I guess I'm stuck paying the $20. This bothers me. I know it's supposed to be cheap software but still, the usual demographic using this software are small businesses that want to manage their own software but don't have a lot of expertise. and stuff like this can really flark up their services. Apple should at least still allow people to install version 3.2.2 on their older machines.

I'm going to call them again because I just don't think this is how you keep your customers satisfied.

I am another user feeling burned by this d1ck move by Apple. Only purchased server 2 or 3 months ago and even asking me to pay again is just insulting and infuriating. They are adding more insult to this injury by not allowing me to download the server version that I have paid for. The support guy I got in touch was nice but he said his hands were tied. I politely told him that there is something seriously wrong if I am not allowed to access goods I have paid for. It should be irrelevant what OS I am running. And asked him whether what Apple is doing is legal. Then he decided to further escalate the call. Waiting for a return call at the moment. I hope he gets some sound advice from Apple legal and make the necessary arrangements to release the goods I am entitled to. They simply can't withhold the access to and use of goods paid for. At least this is simple consumer law in Australia. Next stop is the Australian consumer commission if they don't allow me to download the version I have paid for on Yosemite. I am not going to spend a day to back up data, format computer and install mavericks to download it. And then to format again and install Yosemite. What a joke. Wasted do much time on this and this experience have only damaged a very good relationship I have had with Apple company for nearly 10 years. This is about what is fair and not the money!! I honestly don't even care about the precious new version. But I won't shut up until at least they send me a copy of the server 3.2.2. installation file on a disk to my home address!

Could try this link to download Server 3.2.2 from the App Store

https://itunes.apple.com/us/app/os-x-server-3.2.2/id714547929?mt=12

All this fuss over a $20 upgrade charge for new server software............really?

Some people have too much time on their hands.

Yeah, it Is quite a silly thing for sure.

Problem is the link you provided asks you to pay for it again on the App store.

"All this fuss over a $20 upgrade charge for new server software............really?"

hemlaw,

Problem is I was perfectly happy with the server software I had. Problem I have is that Apple forcing us to buy new server software.

As I said before, this is not about the cost of it. It is the principle of it. I expect to be able to use a legitimate product I have paid for. It is practices like this force people to go down the piracy path. You get punished for buying software. In my case I barely used it for 2 months before Apple updated the OS and asks me to pay for it again.

Only reason I updated to Yosemite was that I had bought the iPhone 6 and iCloud on it won't work with Mavericks. So it is kinda like you get cornered to upgrade your OS but with caveats. I buy an iPhone, then I have to upgrade to "free" Yosemite to use the built in features until you realise the hidden traps. Yosemite is not really free because it breaks the apps you have and have to pay for it again. It is a very sh1tty move by Apple. That is why I don't care if Server was 50c to upgrade... I won't and demand I be able to use the product I have already paid for.

Every single server upgrade has been a paid upgrade when released for the base OS X version. This has always been the case, so when you upgraded to to Yosemite the server upgrade being a paid upgrade should not have been a surprise.

So, in the end... This is about $20.

I just don't get this. First, you're not forced to upgrade your server to Yosemite. If it's working fine as is, you can leave it alone, at least for a while. Clearly, there comes a point where you have no practical choice - new hardware not supported, need support for new features or whatever - and then you're in for $20.

But come on: a very very few years ago, you'd have been talking $150 for the base OS, *plus* several hundred $$$ for the server software. No free upgrades then - maybe a big discount for upgrade vs new. At that time, if you'd suggested you could have an entire server software infrastructure, supported by Apple (or anyone else for that matter) for $20, you'd have been laughed at. Even the open source, free to install options available (red Hat and the like) charged more than $20 if you wanted any kind of formal support.

Where Apple lets us and itself down is that it's just not clear to people that OS version and Server app version go together. This, and many other discussions, started when someone found that out *after* the 10.10 upgrade had identified the issue. *That's* a thing to be annoyed, frustrated or whatever about.

I'm also struck by our distorted way of valuing our time. Even on a modest salary, $20 presents a very small amount of time - and yet we're all comfortable spending hours or days installing, testing, reviewing logs, diagnosing, posting and responding here etc etc etc.

The fact that, for the most part, you can drop $20, do a backup, double-click and check some settings, with a very good chance that you'll have a working server environment upgraded to a new version is worth *far* more than the cost. In most (any?) other equivalent, we're into weeks of evaluation, testing, configuration, roller etc.

Of course, if we're sensible we're going to be testing, reviewing etc before we double-click anything. And Server isn't the heavyweight, major enterprise solution that some of alternatives are. But compared to the under the hood, spanner and screwdriver effort involved in alternatives, we should be delighted that Apple's taken out so much of the manual labour and *for only $20*.