Level 1

29 points

can’t make phone call on my mac from yosemite from contacts

Anyone else not able to make a call from contacts on a mac pro running Yosemite. My iPhone 6 and Yosemite are both setup to make cellular calls and on the same wifi network and both signed in, basically everything that is on apples support site but all calls fail. It tried but fails every time and I’m not sure what else to do. There is no more info on how to make calls and everything tried just fails. I haven’t tried to call from safari or any other source.

Posted on Oct 16, 2014 6:23 PM

105 replies

Nov 5, 2014 11:54 PM in response to Adzi

Thanks for this.

This solved my problem - with both Wired and Wireless connected I could start calls from my Mac, but not receive them. With only one active everything is okay.

jeskine

Level 1

8 points

Nov 7, 2014 10:06 AM in response to cruzinova

In my case, when I click over some people's blue phone icon calling starts but with others it won't. What could be wrong? A contact is a contact no? 😕

Nov 11, 2014 9:22 AM in response to jeskine

If you open FaceTime on your Mac, you can make calls from within the FaceTime using your iPhone. By right clicking on the number or contact within FaceTime, you can select whether you want the call be a FaceTime or iPhone call.

Nov 14, 2014 10:59 AM in response to Paradoxxx

I'm having the same issue. I'm on the same wifi network, my iCloud accounts all match up, I'm signed into FaceTime on both devices, I've restarted, and I'm able to receive calls however I cannot make them. When I click on the blue phone (it's not greyed out), the call will start but then it fails. When someone tries to call me I'm able to answer their call just fine.

oldman22

Level 1

0 points

Nov 15, 2014 9:03 AM in response to Paradoxxx

I have just sorted this out for me. I run Intego AV and firewall and somehow the firewall settings had changed? I have now reset all to default "home" and its all working fine. I have no idea how the firewall settings changed but they did. I am the only person who has access to this mac so it was not someone else playing around. You can test this by turning off the net barrier protection (you still have the mac firewall) and if it works it will be well worth checking your firewall settings. Hope this helps somebody.

rcadillo

Level 1

0 points

Nov 18, 2014 1:26 PM in response to oldman22

This is funny! Update for OS X. Update for Yosemite.

STILL!!!! Can't make phone calls, can't send receive sms's because no code appears on mac screen.

NONE of the issues solved.

Go apple go!!!!

Paradoxxx Author

Level 1

29 points

Nov 18, 2014 1:38 PM in response to rcadillo

I feel your pain. I have a mac pro and can’t use boot camp to load windows 7, only that piece of crap 8 which I won’t do. Can't get handoff to work consistently and of course can’t make or receive phone calls. I get the notification on my desktop and when I try to accept a phone call it hangs up on whoever called. And of course I can’t make any out going calls. Then I have dual screens and sometimes when I boot up it only recognizes one of them. I have to pull the cable out of the pro and put it back in for it to be recognized. Holding the alt key and clicking on “detect display” doesn’t work in the preference display screen. Pulling the plug is the only way I have found to get it to get recognized. Then I have to do the rearranging of the screens. The fun never ends. None of this was an issue with my old mac pro albeit the phone thing wasn’t supported outside of bluetooth 4.0 which the old mac’s didn’t have. I’m not sure if its the new mac pro with the SSD or yosemite. But something is screwed up. I’ve had Apple for almost 20 years and now I get the feeling they are getting likes PC’s.

rcadillo

Level 1

0 points

Nov 18, 2014 1:44 PM in response to Paradoxxx

Money money money, buys, sells, markets, ups, downs. We don't care about that! We want it TO WORK. You give me my product, I'll pay for it. I do hope steve jobs is not seeing all of this.

Nov 19, 2014 4:11 PM in response to abrac

This solved my issue.

http://9to5mac.com/2014/10/19/make-phone-calls-from-your-mac-and-ipad/

Nov 26, 2014 12:09 PM in response to Tom Dignam

thanks a lot! that worked 4m too!!!

Shabab28

Level 1

4 points

Dec 4, 2014 12:04 PM in response to Paradoxxx

I have the same issue. It was working fine before but looks like after updating to 8.1.1 I can no longer make calls but only receive them!

Dec 6, 2014 4:38 PM in response to Paradoxxx

I had the same issue with my Late 2011 Macbook. I could receive calls on my Macbook but could not make calls.

Solution: hold down the power button on your iPhone and do a hard restart. When you restart your iPhone you will be able to make calls from your Macbook.

lcny_26

Level 1

0 points

Dec 8, 2014 7:01 PM in response to Paradoxxx

Turn off Face Time on your iPhone, wait 1 min...turn on again and it will appear a message on your Mac to add the number. After that you can make calls from the computer.

imani18

Level 1

0 points

Dec 17, 2014 2:52 PM in response to Paradoxxx

I have the same problem. If there is an incoming call, I can answer it no problem. But if I wanted to make an outgoing call, it never works.

Jan 15, 2015 2:19 PM in response to Sarvo

This worked for me!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

can’t make phone call on my mac from yosemite from contacts