These apps have already been accepted

I reformatted my HD and had OS X Yosemite reinstalled. When I go to my "Purchases" page in the App Store I have a list of Apps to "Accept." However, when I click "Accept" and put my password in it tells me 'These apps have already been accepted" which is true. Under the list of 6 apps I have to accept it shows my purchases which includes those 6 apps. I can install and use them no problem. It is just a minor annoyance that whenever I look at the "Purchases" page I have this list of 6 apps it is telling me to accept, and there is no way to get this to go away.


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MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Oct 16, 2014 9:30 PM

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93 replies

Nov 6, 2014 7:54 AM in response to MattAndersn

I promised an update to this thread and here it is.


Yesterday, I had a lengthy conversation with a senior technical support rep who also engaged the collaboration of a senior tech from iTunes support. I was patient and followed their advice to rule out corrupted files on my MacBook Pro. Nothing on my end resolved the accepting issue.


The next step was to focus on Apple's servers where the "adoption" of my apps to my Apple ID is stored. I was told it would be reset on the server and wait for the servers to refresh. Today, like others who have recently posted with their experience, my issue of accepting apps is resolved.


I like to thank Edwin's post on page 5 about the adoption angle, as I used that persistently during my hours on the phone with Apple support.


At the end of the day, I believe Apple does care and am thankful for that.

Nov 6, 2014 8:42 AM in response to BobfromWC

Well, I spent zero hours on the phone with tech support, and spoke to no one. It was patently obvious to me, by this thread and others, that this was an issue on Apple's end, not ours. It was happening to folks who had done completely fresh, clean installs. And I knew it would eventually be fixed, by them, without us having to do anything. Sure enough, now with the App Store UI update, it's fixed for all of us.


Don't get me wrong, I am happy it's fixed. But I'm bothered by the fact that it happened in the first place, and that so many of us had to call Apple, spend hours troubleshooting it, and waste countless amount of time and energy with various suggestions and ideas that amounted to nothing. It bothers me that the senior tech wasn't as aware of this annoying issue as we were.


Glad it's fixed, though.

Oct 3, 2015 3:35 PM in response to Karl Kaufmann

I did some more rooting, and for the iPhoto issue, found this thread, relating to updating iPhoto. The instructions in the main post didn't help, but what did was copying iPhoto 9.6.1 from another machine (running Yosemite), and copying this over the older version of iPhoto.


When I looked in Launchpad, it first indicated that this version was incompatible with El Capitan, but logging out, and back in, fixed it, and the app launched fine.


Hope this helps...

Oct 20, 2015 9:46 AM in response to MattAndersn

I was able to resolve the issue by creating a new, temporary administrator account, logging into it and signing into the App Store and downloading the offending apps through the Purchased tabs. It's about the same level of work as trashing the app and re-downloading, but might use a little less bandwidth.


Best of luck and let me know if it works for you.

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These apps have already been accepted

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