Time Machine not working with Yosemite

I recently upgraded (clean install) from OS X Mavericks to Yosemite. Before upgrading, I backed up my MacBook Pro via Time Machine on a network server (QNAP.) Yosemite is up and running now, however, I am unable to access folder history via Time Machine. Yosemite recognizes the historical backups, however, when I select a specific date in Time Machine, nothing happens.


Is anyone else experiencing this?

MacBook Pro, OS X Yosemite (10.10)

Posted on Oct 16, 2014 10:56 PM

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334 replies

Oct 23, 2014 2:03 PM in response to AHappyMacUser

I am having similar problems to everyone else after installing Yosemite over Mavericks on my Mid 2011 iMac. Time machine no longer works at all as it will not let me restore any file (after entering Time Machine) that I back up to an external hard drive connected via USB which is formatted as Mac OS Extended (Journaled). It shows incremental backups going back to September 2013 but backup windows are grey blank windows with the exception of the backups done on the current day (they show proper windows with blue icons for folder, red Close button at top of window, etc.). Clicking on anything (arrows, side bar along right hand side, blue icons within window for backups of current day) changes the window to a previous incremental backup window, but nothing appears within the window that I can click on to restore. Restore button remains greyed out. I tried doing a complete backup of 311GB to a second external hard drive to see if that might fix the problem but though the backup was complete (took 5 hours), and it manages to do incremental hourly backups to the external drive, when I enter Time Machine to try and restore something it still does not let me. Each of the incremental backup windows shows the correct blue folder icons and red Close button in upper left corner, and I can use arrows to slide to previous incremental backups but again as soon as I try clicking on any of the icons within a window to access a specific file or folder, the window just changes to a previous backup window. Again Restore button stays greyed out. Note I tried to enter the Macintosh HD as some suggested before entering Time Machine but I have the same problem. Only work around at present is to do what others have done: Double click on the actual Backup hard drive, open the Backups.backupdb folder, open the named folder (in my case Bob's iMac), choose the dated folder you want to restore from, then navigate to the folder or file you want to restore, and drag the desired file or folder back onto the Desktop of your computer. Obviously not ideal and it does not fix the problems but you are at least able to get files back from previous dates. Amazing how Apple let this problem slip though their quality checks as it is such a serious breach and danger to customers not to have a reliable way to retrieve and/or restore files! Unacceptable!

Oct 23, 2014 5:02 PM in response to mbuddy

My senior advisor got in touch with me after talking to developers and engineers at Apple. He had me go into Time Machine and let the greyed out interface sit for 10 minutes to see if the past folders would load. After that, the erratic behavior made him certain that a future update would be needed to fix the problem. Any workaround we use now is just temporary until then, he said. Well, at least they know about the problem for sure. My senior advisor read all of these posts and I told him there were more available now so the problems of Time Machine are not one computer's problem. I believe that in making Time Machine work a little differently, the programmers made some coding mistakes, etc.

Oct 24, 2014 4:49 AM in response to AHappyMacUser

Hi,


I faced the same problem but got a working solution by first opening a finder window that opens the folder that refers to your device, in my case named 'Martin's MacBook Air' (which should have a different name of course on your machine) and then open time machine. Then I can easily navigate back in history as I am used to. However, the favorites bar in the finder seems not to work anymore. So you need to click on the folders/ files itself to arrive at the place of your back-upped files. Hopes this helps.


Cheers,


Martin

Oct 25, 2014 2:35 AM in response to AHappyMacUser

My family upgraded to Yosemite on our 3 Macs four days ago: on an iMac, a MacBook Pro, and a MacBook Air, all three Macs from early 2014.

In Mavericks there was never any trouble with the Time Machine. But now on all three Macs, the TM doesn’t function properly.

  1. 1) on entering TM, the Restore and the two Arrow buttons for selecting the date are dimmed out 90% of the time; nothing can be done, for example, clicking on the Finder folders or files and so on is impossible.
  2. 2) sometimes, however, only the Restore button is dimmed out, or vice versa, only the two Arrow buttons.
  3. 3) on two occasions, no buttons were dimmed out, but on the very first click, all the buttons were again dimmed out
  4. 4) on the iMac and the Mac Book Pro, thank God, the backups still seem to be working; however, on the MacBook Air, a „preparing backup“ message just keeps on running and running.

The TM is a major feature of OS X that Apple pushes hard in its ads. Hopefully this means we’ll soon have an update. As a normal Mac user, I would find it difficult to apply any more exotic workaround solutions that some Mac experts might offer. My patience and ability to troubleshoot doesn’t go much beyond David Pogue’s latest OS X manual.

Anyway, a last point: the previous TM was a thing of beauty, and I really enjoyed being sort of shot into space with the stars, like Dante on his way to the Empyrean; but now, on entering the TM in Yosemite, it looks like the Finder has fallen into an ugly pool of mud.

Thanks for any help or feedback you can offer.

Oct 25, 2014 4:11 AM in response to putnik

There isn't any "Star Wars" interface anymore with time machine running Yosemite.Just a nauseous vomit lime green coloured interface....plus the added benefit of major headaches now with time machine not backing up flawlessly like it did all the time/every time when running Mavericks.I wish Apple would just come clean on things like this instead of just inconveniencing you/leaving you in the dark over these things.It was a well performing simple set and forget/back up now/manual well performing back up system until I downloaded installed this Yosemite ****!

Oct 25, 2014 4:28 AM in response to GWDALBA

Im having dramas with time machine backups(manual) just sticking on "preparing backup".....nothing happens!

I had dramas too with iOS 8.0 update via iTunes but kind of seems to be ok now(were just with AppStore updating apps/install icons stuck dimmed horseshoe shaped/filling up then going in weird reverse direction)....and tech support told me apparently I were the only person....IN THE WORLD too mind you....that was having this problem.....yeah sure apple right!

Oct 26, 2014 3:37 PM in response to rogers1313

Problem fixed.

After working with apple support, my issue with the time capsule and time machine was resolved by running the disk utility and verify.

You might try this before doing anything else.

I had to use the cmd +R command with the computer shutdown and then hit the power button and run the disk utility with the partition offline.

After reboot everthing started working with backups.


Thanks apple support for your help.

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Time Machine not working with Yosemite

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