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MacBook Pro (Retina, Mid 2012) freeze with Yosemite

After installing the OS X Yosemite my MBP Retina starts freezing due to graphic problems. The only option is to restart the Mac


How to find the problem and solve it?

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10)

Posted on Oct 17, 2014 2:25 AM

Reply
751 replies

Dec 6, 2014 6:32 AM in response to teamcrisis

@teamcrisis

And my point regarding switching to discrete and back to integrated in quick succession, I kinda know that it's true.

If I run a game (e.g. Dota 2) it switches to the discrete card and sticks to it. No matter how many times you run a game, it won't crash the GPU.

So I think it's a software problem. Apple engineers should put some delay between successive switches.

Dec 6, 2014 8:45 AM in response to teamcrisis

I have to disagree about this being a software issue, or *only* a software issue, anyway. I believe it is a hardware issue that is being uncovered by a significant change in software. This is not unprecedented. You introduce software that uses the hardware in a different way and all of a sudden, hardware issues begin to manifest themselves. Here's are two reasons why I think this to be the case.


1) If it were software only, Apple would probably be more open about it, like with the wireless issues in Yosemite. No they're not especially vocal about it, but the instructions to beta testers of 10.10 updates have always been to focus on wireless. But because this graphics problem has its roots in hardware, and it is NOT easily fixed with software, they are trying to figure out how widespread the issue is and what to do about it. I think they genuinely believe the issue may be fairly limited and if they keep quiet about it, and just let people affected make their way to the Apple Store, they can take care of it that way.

2) I brought my 2013 MBPr to the Apple Store yesterday. The "genius" pretended that he had never heard of this issue. Was a really nice guy, and I felt bad he had to lie to me. But it was clear he knew what I was talking about with this. It took virtually no convincing to have him replace my logic board. He told me he would order one "just in case after more testing they find a hardware problem." I basically told him regardless of their testing I want a new logic board. $3,000 is too much to pay for screwing around with this. He just agreed to replace the board...without actually saying he agreed. He did the right thing, and again, I felt bad he had to pretend he didn't know about this issue and come up with excuses to justify replacing the mobo even though he knew it had to be done.


Bottom line: if you are experiencing this issue, go to the Apple store and get a new mobo. They have obviously changed something in later revisions that fixes this issue. I look forward to once again having complete confidence in my MBP, like I have in the previous three generations I've owned. I have to say, I can't complain about how Apple is handling this. You walk into the store and walk out (a couple days later) with a new mobo. They make it painless. Go do this if you're affected.

Dec 6, 2014 10:04 AM in response to mostruash

Sorry @mostruash I have to update my info: I could not reproduce it the first time, but the second time it worked and my MBP crashed again — unfortunately after getting a new logic board from apple : (


So I think I have to agree, and it does not seem to me that @dansmacbooks bottom line is a solution (or I got again a malicious logic board from Apple).

Dec 6, 2014 2:35 PM in response to mostruash

Sorry for my English, I am french.


Thanks you for the method to reproduce, I tested and i can do it. I tested three times 😀
Since the update to Yosemite, I have the same problem that you. So today, I decide to check logs to find the source of problem.
After some minutes, I arrived here.


I installed gfxCardStatus to check the switching during Safari browsing (wonderful application).

So i can see on what page the GPU switch and I surfing until at http://amazon-operations.fr/nos-métiers

The GPU switched, any freeze the first time... (second time it did...) OK...


For this moment, I don't disable the switching in settings OS X, in my mind, disable a setting on the global system, just for one application, it's not possible....

The bug is in Safari and not elsewhere...


So, I am thinking and say to me that only on Safari, why Safari ask the switching of GPU on this page.
I go in Safari Preferences to find a setting which could change that.


Oh, there is Enable WebGL. I always let enabled. And GL is Graphic Library 😀

If I disable it, maybe... It's DONE


I refresh the same page, and oh, and GPU is not switched. It's same for the test page posted.


So guys, what do you think ? Can you test to disable and post your feedback ?

MacBook Pro (Retina, Mid 2012) freeze with Yosemite

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