You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro (Retina, Mid 2012) freeze with Yosemite

After installing the OS X Yosemite my MBP Retina starts freezing due to graphic problems. The only option is to restart the Mac


How to find the problem and solve it?

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10)

Posted on Oct 17, 2014 2:25 AM

Reply
751 replies

Oct 30, 2014 3:24 PM in response to TLFonseca

I deleted Flash from my system and that has helped a huge amount, but not entirely solved the problem either. Only using Safari.


Plus it seemed that avoiding "The Scotsman" website helps too; wouldn't crash it right away but avoiding it the system runs for longer.


Sorry I can't help more than that, but thought the deleting Flash might be worth a try if you can live without it.

Oct 30, 2014 8:09 PM in response to Symanski

I'm suffering of the same problem: generally during internet browsing with safari, but even with iphoto or other tools.

The screen freeze, I can move the mouse, but nothing else works.

So I've deleted flash, I've disabled GPU switch, and I hope to be able to work without problem till the next update.


But my crash reports show always the same header and in my case seems something related to Dropbox:


Process:               garcon [4836]
Path:                  /Applications/Dropbox.app/Contents/PlugIns/garcon.appex/Contents/MacOS/garcon
Identifier:            com.getdropbox.dropbox.garcon
Version:               1.3 (1)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           garcon [4836]
User ID:               501


Date/Time:             2014-10-31 03:25:06.170 +0100
OS Version:            Mac OS X 10.10 (14A389)
Report Version:        11
Anonymous UUID:        1DF2FD73-94BE-B829-B9A0-E7236FE03208


Sleep/Wake UUID:       87420264-0A40-4B0B-AE75-76F3A6173970


Time Awake Since Boot: 120000 seconds
Time Since Wake:       28000 seconds


Crashed Thread:        3  Dispatch queue: service sync


Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000


Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'removing inactive plug-in <PKPersonality:0x61000014d7e0 com.getdropbox.dropbox.garcon(1.0) 40457D5E-1504-4B24-BD50-104566288697>'
terminating with uncaught exception of type NSException
abort() called


Application Specific Backtrace 1:
0   CoreFoundation                      0x00007fff8c4ec64c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff9164e6de objc_exception_throw + 43
2   CoreFoundation                      0x00007fff8c4ec42a +[NSException raise:format:arguments:] + 106


I cannot understand why, but all my reports are consistent on this:

User uploaded file

Oct 30, 2014 10:43 PM in response to Symanski

Screen freezes but the mouse can still move is how it presents itself here too. I've had two crashes during wake-up as well though, where the macbook simply would not wake up anymore and all of a sudden I get a login at a lower res than before and the popup that it restarted due to a graphics problem. The logs show the same GPU Reset in both cases. Most crashes for me occur while browsing a pretty heavy site in Chrome (usually Thingiverse with its unlimited scrolling) but not always.

Oct 31, 2014 6:18 AM in response to TLFonseca

Seems like this is an old problem, still not fixed after a year or so. It used to be specific to Early 2011 MBPs (somehow I was spared until now), and with Yosemite update the bus has started appearing on other models as well. Here's the original thread (it's 600+ pages long, with 9000+ posts, needless to say it doesn't look like the problem is going to get fixed anytime soon) - 2011 MacBook Pro and Discrete Graphics Card


There's even a website I see posted on that thread (http://action.mbp2011.com/ - no affiliation, but this is the problem I'm seeing on my mac!). Over 21,000 people have signed the petition, this is widely reported, and apparently no action yet from Apple after months!

Oct 31, 2014 9:39 AM in response to Lightpro

Hi @Lightpro,


Now I get it - I think I have BOTH the problems! Most of the times I see the screens shown on that website, when I am forced to restart, but sometimes I have the system-hangs as described in this thread. Logs show a GPU Reset event. I just thought they're both symptoms of the same problem.


This doesn't look good!

Nov 1, 2014 10:29 AM in response to dash1e

It really isn't [a solution].


And for me the graphics performance in general is seriously below par (even with discrete forced).

My brand new "top of the bill macbook pro retina" performs extremely sluggish and lags on nearly every windows operation, whereas my 2 year old macbook on Maverics performed über smooth. I am really hoping that this is a Yosemite glitch ánd that it will be fixed by Apple.


I've been a very happy Apple user for over 6 years now, but in a couple weeks my older macbook retina started experiencing the GPU Panic bug (and also the Wifi problem on Yosemite) and is now in for repairs, and the one I bought to replace it (it's my work PC, no laptop, no money) is seriously slow and annoys me to bits. So my Apple fan-ness is below zero at the moment.

MacBook Pro (Retina, Mid 2012) freeze with Yosemite

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.