MacBook Pro (Retina, Mid 2012) freeze with Yosemite

After installing the OS X Yosemite my MBP Retina starts freezing due to graphic problems. The only option is to restart the Mac


How to find the problem and solve it?

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10)

Posted on Oct 17, 2014 2:25 AM

Reply
751 replies

Apr 8, 2015 4:28 PM in response to JWDemon

As an update,

I was looking through Diagnostic Messages and I found ReportCrash with "com.apple.message.signature: hasplmd". I have had this message about every 10 seconds for almost 10 minutes just until it crashed. I found that "Hasplmd" has to do with dongles and I think this crash has to do with USB connection between my Logitech Ultra Think keyboard cover (for ipad 2,3,4) at the time. It was merely charging from the port as it have no data connection but the Hasplmd errors seem to have begun since when I plugged the USB.


Just wondering if any of you had anything connected to your rMBP when crash happened? May be there is a problem with Macbooks handling accessories and it may treat discreet graphic card as a "dongle"?


JWDemon//

I doubt they could do much..Nor do I want to go through the time consuming and difficult experience again. I had to go through some hassle to get apple to fix the logic board. They said that my MBP was excluded from the approved serial number for the official extended warranty program because it was custom ordered.. I want to see what I could do on my own for now..

Apr 9, 2015 9:50 AM in response to STRML

Agreed. So far so good. But no hint in any of the release verbage that this issue was addressed in the update.


On the other hand, I noticed some references to GPU stuff when I repaired permissions, and I don't recall seeing this before - so maybe something was indeed changed.

Apr 11, 2015 12:05 PM in response to AndyXL

Same here.
The problem seems to be solved. It's strange, if I plug power it switch to Nvidia, if I unplug, on Intel..

Photo app require Nvidia maybe, it seems that.




My story was short, when i found this post some months ago.



I disabled the WebGL on Safari, because that generate less switchs between GPU.
But often I had switch with particular software. Example CORD, and I was causing freezing...

May 1, 2015 2:50 PM in response to TLFonseca

Hi,


I have the Retina Macbook Pro Mid 2012 and I am experiencing the same issues. Compete freeze. Grey screen with some message like "something unexpected has happened... reboot your computer" or something like that. When I attempt to reboot however, the OS (Yosemite) white line gets half way along and then stops. The only way I have found to recover is to reinstall the OS from the Recovery disk!! This has occured twice in the last couple of weeks.


I took to the apple store and they want to see video evidence of this before they replace hardware.


So Question:

Is there any way to force the crash as I would like to force recreate the problem under test conditions and not working on something critical?

May 3, 2015 12:12 AM in response to TLFonseca

My Mid 2012 15' MBP Retina keeps freezing for no consistent reason. I have not been able to determine what causes the problem but since I installed the first version of Yosemite (Beta) it freezes sometimes three times a day other times it does not freeze in a week but it makes me really unsure of when to use my mac because I may lose all the info. In my case computer completely freezes including the mouse and after some seconds the computer turns off.

I've tried everything including formatting the hard drive and reinstalling OS X with no results.


It's pretty frustrating for a machine this expensive to have this kind of problems and receive no kind of support from Apple, I even bought a Surface Pro 3 because I can't use the MBP to work anymore.


Does anyone have any ideas on wether is possible to fix this or not?

May 3, 2015 3:51 PM in response to nalbagli

You should read some of the extensive discussion in this thread. I had hardware repairs under an Apple recall (also cited in the thread) and installed 10.10.3. My machine is stable but experiences occasional crashes, maybe once a week. The traffic on this thread has declined dramatically in the last several weeks; my guess is that many others have solved this problem one way or the other. Good luck

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro (Retina, Mid 2012) freeze with Yosemite

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.