microsoft word crashes on yosemite

I'm not using track changes, but MS word is not functioning at all. The select text with highlighting by click-and-drag function was working very poorly, but now I have a reocurring problem that MS word stops responding to my keyboard. In any application I can type, but nothing happens when I type in Word. I have a brand new Mac, but this is making me question my decision. A functioning word processor is the single most important aspect of a computer! Is there any way I can return to my computer from before I upgraded? I use my computer for work and don't have time to restart and hope it works every 15 minutes.

I have performed just about every "cure" on this thread (including upgrading Office 3 or 4 times). Each one worked for a day or two. The latest adventure is finding that today Word no longer recognizes my keyboard strokes!

I need Word and Excel, but none of their formatting functions.

I need to read Word docs created in Windows; search and replace; sort; and save and save-as (doc to txt, xlsm to xls).

The combination of Yosemite and Office for Mac 2011 has turned my blinding fast Mac Mini into a pitiful plodding, crashing, limping misery.

I am reduced to performing these editing tasks on an old laptop and then moving the results onto the mini.

Apple, can you fix Yosemite?

Everyone else, is there some reasonable substitute for MS Office?

I can't live with the two of them together much longer.

Hi,

I've been encountering post Yosemite problems everyday with Word. I am very annoyed, and as my PhD is due in three weeks, a lot of the glitches have induced early onset heart attacks.

Microsoft is still working on the bugs. Aside from updating whenever possible, you could call Microsoft's remote access line. There, they access your computer and can check your settings. I called yesterday and it is toll free: 1800 936 5700

As you know the folks at Apple cannot help you with this because it's a 'Microsoft problem'.

Bon courage!

Thank you so much... it worked... It was driving me crazy; I work on Word a lot for my schools PTO group. thank you again.

minimize document and then close... it will get rid of the error...

This worked for me - I had tried numerous other recommended fixes to no avail - I was getting ready to do a reinstall of MS Office 2011 when I found this simple fix. Thanks.

Hi there,

I have also had these problems with Microsoft Word on Yosemite, it keeps crashing. I figure out about the document on full screen, but now, all my documents are opening in Compatibility mode, and I cannot edit or change anything. I have downloaded the updates and the service pack, but it says that it cannot be installed on my hard drive.

I need to be able to edit documents and I really don't know what to try.

Any assistance will be great appreciated

Fooled around with 2008 for a few hours. Called Microsoft. Microsoft was useless.Don't bother calling them. A few people I know told me that 2008 just doesn't play well with in the Yosemite sandbox. Finally gave up, ditched 2008, and loaded 2011. Works perfectly.

I love you RasKeet. That crash was annoying the **** out of me. Thank you for your fix. Worked like a charm!

This worked for me:

1. Go to Finder (blue/white smiley icon) select 'Go' in the menu bar

2. Hold down the option key and select 'Library'

3. Go to Preferences and move the microsoft office and word plists to the trash

4. Hold down the shift key and launch Word

Thanks

This was extremely helpful.

I'll post this on this second thread about this same MS Word vs Yosemite problem, just in case it works for someone:

I am in the process of upgrading 19 Macs to Yosemite. I've seen this problem many times. I have fixed it in a variety of ways. Feel free to try them all.

1. Restarted, logged into Admin side, opened MS Word, worked fine, logged out, logged into User side, worked fine.

2. #1 did not work. Rebooted with Wi-Fi off, opened MS Word, worked fine, restarted normally, again worked fine.

3. #1 & #2 didn't work. Turned off Wi-Fi, plugged in Ethernet, restarted, worked fine.

3a. I noticed some people had Ethernet plugged in AND the Wi-Fi on. I turned Wi-Fi off, restarted with Ethernet only, worked.

4. A stubborn one, none of the above worked. It was a MacBook Pro. I took it home (decided to try it without the local companies spotty Wi-Fi the office has), booted it on my Time Warner Modem and Apple Airport Express, worked immediately in a normal boot.

5. Brought another to my house, #4 solution did not work this time. Rebooted in Safe Boot (Wi-Fi still ON). Started MS Word, worked fine, restarted normally, worked fine.

Seems once it is cured, it stays cured. No one has called me complaining it's crashing again. You can even put it BACK on Wi-Fi remove Ethernet and the fix holds.

It's one of the oddest problems I've seen. Not all fixes work across the board but so far one of them has worked on them, I have about 5 Macs left to go. #3 worked on the iMac I upgraded today. The Wi-Fi is often the common denominator in the mix though. Curious if these work for anyone else.

None of any of the fixes in this entire thread helped me, and I am desperate. Word continues to crash every time I open it.

Does anyone else have any suggestions?

Excellent! Well done, helped me get Word to actually boot up - and STAY booted!

Hello.

I use Yosemite 10.10.4 and Word 2011. A few days ago my Word just stopped working, it opens the following tab when I press on any document to open it:

When I press Reopen, it doesn't reopen. When I try to open the document again, the story repeats and this table doesn't permit me open any files...

I have restarted the computer, updated Word, and tried some of fixes written in this blog, but it doesn't help. Anyone has an advice?

Updating it along may not do it.

Remove it and reinstall it. The current version of Office 2011 is 14.5.2

First - find your Office 2011 install disc with the product key # - and only then remove Office according to MS instructions

http://support.microsoft.com/kb/2398768

Or go here to DianefromOregon's site for help removing Office 2011:

http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/

then Reinstall from DVD

then enter your Product #

After successfully reinstalling Office 2011, update your Office product by going to the Help menu within Word or Excel or PowerPoint and select Update.

How to locate product keys

http://support.microsoft.com/kb/2279109

or here on locating product keys

http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm

Or

http://try.officeformac.com/store?Action=ContentTheme&Locale=en_US&SiteID=msmacu s&pbPage=CSTable&resid=VSGpKAoydBAAAINBCDQAAABU&rests=1428269373647

This note is updated as of July 12, 2015