@GabrieleK,
I'm not sure if you were able to finally work this out or not, but I eventually discovered the root of my issue with MS Office.
I use Word because I'm a freelance copywriter, and the majority of my clients expect my copy decks in Word format. However, I also dabble in some basic design work, so I use Illustrator and Pixelmator quite frequently. Over the past twelve months, I've downloaded several fonts from the web (both independent sellers and professional sites), and it appears that one or more of these fonts were corrupted or were having an adverse effect on Word. (I repeatedly had Word crash when the "Font Menus Loading" bar was at around 90%.)
I went through and deleted all User fonts from Font Book, and then I spent about an hour on IM with the Microsoft support team, during which we walked through the process of uninstalling and then reinstalling Office. Since that day, I've not had ONE problem opening MS Office for Mac.
I'm not sure if you have downloaded any fonts or not, but if so this may be the cause of your issue.
Also, please ignore my username. I made it in a fit of frustration a couple of years ago, and they don't let you change it. 😟