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Yosemite Messages + Google (Jabber) Account = Broken

After upgrading to Yosemite (OS 10.10), my Google accounts (Gmail and Jabber) no longer work with the Messages app. Only Bonjour is working. Mind you, I have been using my Gmail accounts with Messages (iChat) as far back as Mac OS 10.4.

For troubleshooting purposes, I added a brand new Google account to Messages, seeing if old account settings had been corrupted during the upgrade. However, this also failed.

Basically, the Google/Jabber account tries to connect, stating "Connecting…", but then eventually fails and says, "Disconnected."

I also looked at the Jabber port settings. There's nothing unusual about it.

Any ideas?

AppleTV 2, iOS 5

Posted on Oct 17, 2014 6:18 AM

Best reply

Scott Konradt Author

Level 1

15 points

Posted on Oct 17, 2014 7:11 AM

I was playing around with the Messages account settings. SSL seemed to be the culprit. Disabling SSL, then enabling it again worked. Also, instead of enabling the option "Automatically find server and port," make sure the settings are manually set and coordinate with the screenshot attached.

Also, make sure the account is set to inactive before making any of these changes, otherwise, it may not take. Then, make the Server Settings changes. And lastly, enable the account.

View in context

36 replies

Nov 3, 2015 10:36 AM in response to Ralph-Johns-UK

Setting Google to accept Less Secure apps worked immediately for me

Nov 3, 2015 1:16 PM in response to lincoln60

You're welcome.

9:16 pm Tuesday; November 3, 2015

 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Nov 16, 2015 10:58 AM in response to Scott Konradt

Hey

Where did you find this setting, I couldn't find it

Nov 16, 2015 1:09 PM in response to LOLIMAOHAHAHA

hi,

Messages > Preferences / Accounts

Select the Google account then the Server Settings button/tab on the right hand end of the right hand pane.

9:09 pm Monday; November 16, 2015

 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Nov 19, 2015 10:49 AM in response to Ralph-Johns-UK

Hey,

I found the settings you are talking about, but I don't see the "server settings button/tab"

Nov 19, 2015 12:26 PM in response to LOLIMAOHAHAHA

Hi,

That is the second time I have seen someone post a version like that.

Mine looks like this.

Effectively it has done so since iChat 4 when the separate Google option was added.

I am not sure why it appears different.

Having said that I know that on my Google Mail Web Login the Chat option is to Google Talk after I was offered the option to revert from Hangouts.

I was trying to solve another issue with my Google account and was trying some changed settings when the messages came up.

8:26 pm Thursday; November 19, 2015

 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Yosemite Messages + Google (Jabber) Account = Broken