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Peter Link Author

Level 1

10 points

remote desktop 3.72 updater in App Store

I just updated to Yosemite and the App Store is showing an update for Apple Remote Desktop (administrator) 3.72. That's the version I'm already running. Clicking on update brings up a message saying it's already installed. I bought this software before the App Store and it's been updated regularly but now I can't get rid of the update entry in the App Store. (I know, sounds confusing.) I tried dragging the application to the Trash and reinstalling but it remembers all the other installed files and won't let me update it. I dragged the application back from the trash and at least it runs. Has anyone seen this since upgrading to Yosemite? Is there a way to use my current serial number with an App Store version? Thanks.

iMac, OS X Yosemite (10.10)

Posted on Oct 17, 2014 7:07 AM

62 replies

Peter Link Author

Level 1

10 points

Nov 13, 2014 7:15 AM in response to jstub

@jstub I tried uninstalling per Apple instructions, then reinstalling and it didn't work for me. I did a clean install on a new disk and don't have the problem so there's something I missed on the old system, which is tough to find.

As for your other observation, I'll see if I can replicate the configuration and do some testing. It would be nice if Apple updated the ARD admin application, which might be what's causing your problem.

Peter Link Author

Level 1

10 points

Nov 17, 2014 10:38 AM in response to Peter Link

The 10.10.1 update just released gets rid of the software update problem. I'd like to thank Apple for fixing this problem so quickly, especially since it was probably considered a very minor one.

remote desktop 3.72 updater in App Store