IMovie won't upgrade on Yosemite

Hi, yesterday I bought a new Macbook pro 13 - Retina 256Gb. I upgraded it today to Yosemite, I wanted to start IMovies after the update, but it does't start - it says: "You can´t use this version of the application "IMovie" with this version of OS X" You have "IMovie" 10.0.3." - telling me basically to update the application.


But here comes the problem, after I installed Yosemite I cannot upgrade any "ILife" application on Appstore. I get the message: "Update Unavailable with this Apple ID This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."


This is the screenshot:


User uploaded file

I must also add that I CAN download other things on Appstore (with the same Apple ID) + I signed in on this forum also with the same Apple ID. Can anybody help me?!

MacBook Pro with Retina display, OS X Yosemite (10.10), 256 Gb SSD

Posted on Oct 17, 2014 1:39 PM

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40 replies

Oct 24, 2014 10:27 PM in response to trauca

This problem presents in a number of different ways. I had the same problem with updates to iPhoto, Keynote, etc. on my 2014 MacBook Pro However when I clicked on the purchases tab of the App Store application, all I saw were listings for OS X Yosemite and OS X Mountain Lion with a download button on the right. Strange, since the Yosemite update completed and could be verified using "About This Mac" (and clearly the Mountain Lion upgrade was ancient history). There was no listing of the problematic apps as describe by others and therefore no ability to accept them.


However, I eventually noticed that it was possible to update these apps through the updates tab. You don't click on the "Update" button. Instead you'll find that clicking on the app name opens up a description of the app and then you have the ability to update it on that page. Did this for iMovie and iPhoto and all suddenly worked fine with no Apple ID problems. Strangely enough, when I then looked at the purchases tab these apps were listed and I could follow the procedure outlined by others for Keynote, Pages, etc.


So, don't get discouraged when you find your situation differs from what others have experienced. Keep exploring and you'll hopefully find a way to accept each update individually. The only application that hasn't worked for me is the update to Aperture. The Apple ID field remains incorrect and greyed out regardless of my approach. Thus I can't provide the correct Apple ID and password to make Aperture compatible with Yosemite.


Lastly, the strange part of this is that during the update to Yosemite, I was at some point asked for my Apple ID password. The Apple ID field was automatically populated, but it was partially incorrect. It was listed as "appredeemer@xxxxx.xxx", with the correct domain (xxxxx.xxx) from my true Apple ID password. Seemed like a funny hybrid of my Apple ID email domain with a generic identifier. I corrected it and the installation completed with no problems. I wouldn't have thought much of it, except for the fact that all of this "Update Unavailable with This Apple ID" b/s is accompanied with Yosemite autofilling the greyed out Apple ID field with "appredeemer@xxxxx.xxx", the same bad Apple ID that popped up during the install. Really makes me wonder what's going on.

Oct 28, 2014 5:57 PM in response to Gazdrum

For all of the iWork updates (iMovie, Pages, Keynote, etc.) the only way I found to get around the greyed-out Apple ID is to click on the Application name in the "Updates Available" list on the "Updates" tab of the App Store application (hover your cursor over it and you'll see that it's a hyperlink). If you click on the "Update" button (right side), you're stuck with being asked for a password for an incorrect and unchangeable Apple ID. Clicking on the Application name, (left side of page), however, sends you down a different path and allows the update to proceed.


As I noted in my earlier post, some people have had success by looking at the "Purchases" tab and activating their iWork applications there in order to allow the update. None of these applications were listed on my "Purchases" tab in the App Store application, at least initially, so I that wasn't an option for me. I just happened to click the application name on the "Updates" tab out of frustration, and that led me down the path to a successful update.


No success still with the Aperture 3.6 update. Whether I click on the "Update" button or the "Aperture" name on the "Updates" tab, I'm immediately prompted for the password for the greyed-out Apple ID "appredeemer@xxxxx.xxx". Doesn't yet seem to be a workaround. At least Aperture 3.5.1 seems to work under Yosemite.

Oct 29, 2014 2:42 PM in response to trauca

This didn't work for me - I see iMove and iPhoto in the top area "You have 2 Apps to Accept" so I clicked on Accept and I get this message after I provide the password for my Apple ID (which I've had for about 2 dozen years now).


These apps cannot be accepted by your Apple ID

These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the applications.


where to go from here??? Interesting that I see iPhoto in the Apps to Accept area and it won't let me accept them, and I also see in the Purchases area, iPhoto, so I think the App Store is confused???

Nov 6, 2014 4:09 PM in response to trauca

I'm having the exact same problem. I had to go round and round to get iPhoto updated on Yosemite, but it's not working with updating iMovie. No matter what I try, I keep getting the same error message: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." This makes no sense to me at all because I bought my iMac brand new about three years ago and have never cancelled anything. I've tried updating iMovie from the App Store's Updates tab *and* from the page for iMovie itself, but I always get that same error message in both places. When I tried uninstalling iMovie and then loading the newer version, it said I was going to have to pay $15 for it, which seems pretty ridiculous to me when I already have a version of the app which *does* still work (after retrieving it from the trash bin).


If anyone knows a way past all this frustration, please let me know.

Nov 15, 2014 5:05 AM in response to trauca

I had the exact problem! and I just SOLVED it.


All you have to do is just sign out your apple id account on AppStore, and then sign back in.. then try to update them again (they didn't ask me to type my Apple ID password, like it used to) It worked for me!

my iMovie is updating right now 🙂


MacBook Pro with retina display | 256GB | OS X Yosemite

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IMovie won't upgrade on Yosemite

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