You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes 12 selected video won't play

i try to play any video in iTunes 12 and it says This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10)

Posted on Oct 17, 2014 2:40 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2014 3:37 AM

I have the same issue. iTunes worked perfectly fine playing HD movies from my iMac until I upgraded to Yosemite 10.10 and iTunes 12. Now it won't even play standard definition movies or tv shows with the same error.


I think last time this happened (in 2011), it was fixed with a patch

30 replies
Question marked as Top-ranking reply

Oct 18, 2014 3:37 AM in response to aulm

I have the same issue. iTunes worked perfectly fine playing HD movies from my iMac until I upgraded to Yosemite 10.10 and iTunes 12. Now it won't even play standard definition movies or tv shows with the same error.


I think last time this happened (in 2011), it was fixed with a patch

Oct 26, 2014 7:03 AM in response to HereThereEverywhere

Same problem here. The problem was originally I had an old non-Yosemite compliant verision on my system when I did the upgrade so when I searched, it was never found to uninstall. I installed the beta version that was Yosemite compliant and it still did not work.


When I saw this post, I search for Display Link on my system and it now appeared with the option to uninstall. I did that, my system rebooted and VOILA I can play my movies now and my home sharing for Apple TV (a different problem that seemed to be related but unproven) has been corrected.


If you have an old version of Display Link on your system, install a new version then Uninstall and your problems should disappear.

iTunes 12 selected video won't play

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.