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Post iTunes Upgrade Questions like why is the icon red and other troubles...

I just upgraded (if you can call it that) to iTunes 12.0.1.26


Questions:


1. Why is my iTunes icon in my dock now red? Did Apple change it from blue to red? If so, why? Can I get the blue icon back? The red one makes me think something is wrong that I need to fix


2. What happened to the navigation side bar that showed all my play lists? Can I get it back?


3. Where did the cool cover browser go to? Can I get it back?


4. Rhetorical question: Why does Apple, and every other software company mess up a product that doesn't need fixing? Why make me re-learn how to use a product with every friggin' release and upgrade? Sheesh! It was working fine. I liked it! Don't make me have to GO BACK TO SCHOOL and waste time to learn how to do stuff that I already knew how to do. The point of a program is to use it to DO STUFF! The point of a program should not be to "show how cool I can be because I'm a software wizard!

OS X Mavericks (10.9.5), itunes version 12.0.1.26

Posted on Oct 17, 2014 2:54 PM

Reply
48 replies

Aug 4, 2015 10:26 AM in response to Chris CA

Hi Chris


Thank you for your response and it is not uncommon for different people to feel differently about the tone of a written response.. however I found Jim's response rude and condescending -


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Hi,

You are a bit behind times. iTunes 12.2 icon is not red.


Jim

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Now, compare that with -


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Hi Lamna,


You may be pleased to discover that for those able to upgrade to iTunes 12.2, the contentious red icon, has been changed to a new colour.


Best regards,

Jim


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You may notice there is a distinct difference in tone between those two versions of the post, despite the fact they impart the same information.


The first (and original) wording, indicates that its author thinks the person he is responding to, is 'behind the times' ..which is a pejorative expression, and ignores the possibility that other people, might not be able to update to iTunes 12.2.. since amongst other reasons, they might be using older equipment.. the entire tone is of a curt, dismissive, male dominance display.


The second, indicates the author does not feel the necessity for dominance, or curt condescension to his audience, and imparts the same information with friendliness and warmth.


Thank you for your concern and advice, but I do not currently feel moderation of Jim's response is warranted.


Best regards.

Lamna

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